Guest Services Concierge – Villas & Wellness Front Desk

PT. GLOBAL INDEP CONSULTANTS INDONESIA; Provinsi Bali; On-site; IDR 39,060,000 - 58,032,000; Full time

Job summary

PT. GLOBAL INDEP CONSULTANTS INDONESIA seeks a Receptionist to be the first point of contact for guests at villas and wellness facilities, ensuring a warm welcome and smooth front desk operations.

Responsibilities include greeting guests, handling check-in/out, managing reservations, inquiries via phone/email/WhatsApp, and coordinating with housekeeping and security for seamless service.

Qualifications

• Experience in hospitality or customer service
• Professional, friendly, and well-organized
• Basic computer skills
• Willing to work shifts (2 shifts), weekends, and holidays

Responsibilities

• Greet guests and check-in/check-out
• Manage reservations, inquiries (phone, email, WhatsApp), and guest records
• Provide information on villa and wellness facilities
• Coordinate with housekeeping and security teams, and with the villa coordinator for smooth operations
• Monitor bookings and usage of wellness facilities
• Handle basic administrative tasks
• Ensure reception area is clean and presentable

Skills

Hospitality experience

Customer service

Basic computer skills

Flexible shifts

Job description

PT. GLOBAL INDEP CONSULTANTS INDONESIA seeks a Receptionist to be the first point of contact for guests at villas and wellness facilities, ensuring a warm welcome and smooth front desk operations.

Responsibilities include greeting guests, handling check-in/out, managing reservations, inquiries via phone/email/WhatsApp, and coordinating with housekeeping and security for seamless service.