Freelance – Account

GUE Ecosystem; Indonesia; Remote; IDR 82,656,000 - 137,760,000; Part time

Job summary

A dynamic tech company based in Indonesia is seeking a freelance remote professional to support customer relationship management activities. This role involves managing customer data using CRM tools, fulfilling campaign requirements, and tracking interactions. Candidates should hold a D3 or Bachelor’s degree and have basic experience with CRM tools. Understanding AI or automation tools is a plus. Join in a flexible work-from-home environment and contribute to our customer engagement efforts.

Qualifications

• D3 or Bachelor’s degree in any major.
• Basic experience using CRM tools.
• Familiar with campaign support or customer data management (preferred).
• Basic understanding of AI or automation tools is an advantage.

Responsibilities

• Support daily customer relationship management activities and campaign execution using CRM tools.
• Update and manage customer data in the CRM system.
• Support campaign fulfillment and customer follow-ups.
• Track customer interactions and campaign progress.
• Prepare basic CRM and campaign reports.
• Coordinate with internal teams as needed.

Skills

Customer relationship management

CRM tools

Campaign support

Education

D3 or Bachelor’s degree in any major

Tools

CRM software

AI or automation tools

Job description

• Support daily customer relationship management activities and campaign execution using CRM tools.
• Update and manage customer data in the CRM system.
• Support campaign fulfillment and customer follow-ups.
• Track customer interactions and campaign progress.
• Prepare basic CRM and campaign reports.
• Coordinate with internal teams as needed.

Job Requirements

• D3 or Bachelor’s degree in any major
• Basic experience using CRM tools
• Familiar with campaign support or customer data management (preferred)
• Basic understanding of AI or automation tools is an advantage
• This is a freelance remote position (WFH)