Flow Control Service Leader – Indonesia

ID796 PT Valmet Automation Indonesia; Kota Pekanbaru; On-site; IDR 450,000,000 - 750,000,000; Full time

Job summary

Valmet is seeking a Service Manager in Pekanbaru, Indonesia to oversee the Flow Control after-sales service business and lead the service team. You will work with customers to maximize value, ensure performance, reliability, and safe shutdown practices across projects.

You will coordinate with Sales, Product Line teams, and specialists to deliver value-added service solutions and build trusted partnerships. A driving licence and willingness to travel are required.

Qualifications

• Bachelor's degree in engineering or related technical field.
• At least 5 years in flow control with management experience, preferably in Oil & Gas.
• Strong customer relationship management skills.
• Advanced English proficiency and willingness to travel. A valid driving license is required.

Responsibilities

• You will lead and develop the Indonesia Flow Control service team, ensuring strong performance, competence development, and high utilization of service resources.
• You will collaborate with Sales, Product Line teams, and specialists to deliver value-added service solutions for existing and new customers.
• You will build and maintain strong relationships with key customers through regular site visits and support customers in shutdown planning and shutdown management activities.
• You will ensure all service activities comply with legal requirements, safety standards, and HSE processes at Valmet, customer, and subcontractor sites.
• You will work closely with distributors, regional experts, sales managers, senior sales engineers, sales support teams, and application engineers to drive customer success across Indonesia.

Skills

Flow control experience

People management

Customer relationship management

English proficiency

Willingness to travel

Education

Bachelor's degree in engineering

Job description

Valmet is seeking a Service Manager in Pekanbaru, Indonesia to oversee the Flow Control after-sales service business and lead the service team. You will work with customers to maximize value, ensure performance, reliability, and safe shutdown practices across projects.

You will coordinate with Sales, Product Line teams, and specialists to deliver value-added service solutions and build trusted partnerships. A driving licence and willingness to travel are required.