Floor Supervisor

Flow Haus Project; Kecamatan Ubud; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Flow Haus Project in Bali is seeking a Floor Supervisor with a minimum of 2 years in a similar role within F&B or hospitality. You will lead daily floor operations and supervise the service team to ensure smooth guest experiences.

We value strong leadership, communication and problem solving, plus a solid understanding of service standards and procedures. The ideal candidate is well-groomed, disciplined and a team player with a positive attitude.

Qualifications

• Minimum 2 years of experience in similar position in F&B or hospitality.
• Strong leadership, communication and problem solving skills.
• Able to handle daily floor operations and supervise team performance.
• Experienced in handling guest complaints and maintaining service quality.
• Good understanding of service standards and operational procedures.
• Well-groomed, disciplined and responsible.
• Positive attitude and strong teamwork skills.

Responsibilities

• Handle daily floor operations and supervise team performance.
• Handle guest complaints and maintain service quality.

Skills

Experience 2y+

Leadership

Communication

Problem Solving

Guest Service

Service Standards

Grooming & Discipline

Teamwork

Job description

Minimum 2 years of experience in the similiar position, preferably in F&B or hospitality industry

Strong leadership, communication and problem solving skills

Able to handle daily floor operations and supervise team performance

Experienced in handling guest complaints and maintaining service quality

Good understanding of service standards and operational procedures

Well-groomed, disciplined and responsible

Positive attitude and strong teamwork skills

Your application will include the following questions:

• Which of the following statements best describes your right to work in Indonesia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Floor Supervisor?
• Which of the following types of qualifications do you have?