FLM

Balance Innovations; Purwokerto; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Brink’s mencari teknisi ATM berpengalaman untuk melaksanakan perawatan preventif dan perbaikan ringan hingga menengah pada mesin ATM di Indonesia. Anda akan menindaklanjuti laporan dari sistem monitoring, melakukan reset/reboot, serta penggantian bagian minor sesuai standar kerja.

Posisi ini melibatkan administrasi laporan harian, dokumentasi downtime, dan kepatuhan terhadap SOP keamanan data serta prosedur keselamatan kerja.

Qualifications

• Pengalaman dasar perawatan ATM (preventive & corrective)
• Pengalaman menangani gangguan ringan hingga menengah (hardware & software dasar)
• Kemampuan dokumentasi pekerjaan dan pelaporan yang rapi

Responsibilities

• Perawatan & Perbaikan ATM sesuai SOP
• Monitoring & Response terhadap laporan gangguan ATM dan SLA
• Administrasi & Pelaporan pekerjaan harian serta downtime ATM
• Kepatuhan & Keamanan sesuai SOP Bank/Principal ATM
• Koordinasi dengan Helpdesk, SLT, Vendor, dan Bank terkait serta eskalasi ke SLM jika diperlukan

Job description

• Perawatan & Perbaikan ATM Melakukan preventive maintenance dan corrective maintenance pada mesin ATM. Menangani gangguan teknis ringan hingga menengah (hardware & software dasar). Melakukan reset, reboot, dan penggantian part minor sesuai standar kerja.
• Monitoring & Response Merespons laporan gangguan ATM dari monitoring system/helpdesk. Menindaklanjuti alarm ATM sesuai prioritas dan SLA yang ditetapkan. Memastikan mesin ATM kembali beroperasi normal setelah perbaikan.
• Administrasi & Pelaporan Mengisi dan menyampaikan laporan pekerjaan harian (job report). Mendokumentasikan aktivitas perbaikan, penggantian spare part, dan downtime ATM. Memastikan data pekerjaan tercatat dengan akurat di sistem perusahaan.
• Kepatuhan & Keamanan Melaksanakan pekerjaan sesuai SOP, kebijakan keamanan, dan standar Bank/Principal ATM. Menjaga kerahasiaan data, PIN pad, dan keamanan aset ATM. Menggunakan APD dan mengikuti prosedur keselamatan kerja.
• Koordinasi Berkoordinasi dengan tim Helpdesk, SLT, Vendor, dan pihak Bank terkait. Mengeskalasi gangguan yang tidak dapat ditangani ke Second Level Maintenance (SLM).

Build a Career with Purpose at Brink’s

For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you. Brink’s is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know—we’re here to support you every step of the way.