FLM

Balance Innovations; Manado; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Balance Innovations mencari teknisi pemeliharaan ATM untuk melakukan perawatan dan perbaikan pada mesin ATM di area Manado. Tugas utama meliputi pemeliharaan preventif/korektif, troubleshooting awal, serta eskalasi ke level pemeliharaan selanjutnya bila dibutuhkan.

Posisi ini menuntut kemampuan dalam menangani gangguan ringan, penggantian spare part minor sesuai kewenangan, dan menjaga keamanan data serta area kerja selama proses maintenance.

Responsibilities

• Melakukan perawatan preventif dan korektif tingkat pertama pada mesin ATM (hardware & basic software).
• Menangani gangguan ringan seperti paper jam, card reader issue, receipt printer, cash dispenser error, dan reset sistem dasar.
• Melakukan troubleshooting awal terhadap permasalahan ATM dan melakukan eskalasi ke Second Level Maintenance (SLM) jika diperlukan.
• Melakukan penggantian spare part minor sesuai kewenangan dan SOP.
• Memastikan ATM kembali beroperasi normal sesuai target SLA.
• Melakukan testing fungsi ATM setelah perbaikan.
• Mengisi dan melaporkan hasil pekerjaan melalui sistem pelaporan atau log book.
• Menjaga keamanan ATM, data, dan area kerja selama proses maintenance.
• Berkoordinasi dengan tim ATM Monitoring, CIT, dan vendor terkait.
• Mematuhi seluruh prosedur K3, keamanan, dan regulasi yang berlaku.

Job description

• Melakukan perawatan preventif dan korektif tingkat pertama pada mesin ATM (hardware & basic software).
• Menangani gangguan ringan seperti paper jam, card reader issue, receipt printer, cash dispenser error, dan reset sistem dasar.
• Melakukan troubleshooting awal terhadap permasalahan ATM dan melakukan eskalasi ke Second Level Maintenance (SLM) jika diperlukan.
• Melakukan penggantian spare part minor sesuai kewenangan dan SOP.
• Memastikan ATM kembali beroperasi normal sesuai target SLA.
• Melakukan testing fungsi ATM setelah perbaikan.
• Mengisi dan melaporkan hasil pekerjaan melalui sistem pelaporan atau log book.
• Menjaga keamanan ATM, data, dan area kerja selama proses maintenance.
• Berkoordinasi dengan tim ATM Monitoring, CIT, dan vendor terkait.
• Mematuhi seluruh prosedur K3, keamanan, dan regulasi yang berlaku.

Build a Career with Purpose at Brink's For over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve-powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink's, we operate in more than 100 countries, across cultures and languages, yet we're one team-committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink's offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence. If you're looking for a career that combines purpose with performance, Brink's is the place for you.

Brink's is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know-we're here to support you every step of the way.