Flight Ticketing Specialist - Seamless Bookings & Support

PT. ASIABLE INDONESIA (Come2indonesia.com); Denpasar; On-site; IDR 36,000,000 - 72,000,000; Full time

Job summary

PT. ASIABLE INDONESIA (Come2indonesia.com) in Bali is seeking a Ticketing Staff to deliver flawless flight bookings and exceptional customer experiences. The role focuses on sales support, ticketing tasks, and maintaining seamless booking workflows.

Ideal candidates will have 2–3 years in flight ticket sales, strong customer service skills, and fluency in English. Ability to work in a team and handle itinerary changes is essential for success in a fast-paced travel operation.

Qualifications

• Indonesian citizen with 2–3 years of experience in flight ticket sales.
• Excellent customer service with strong interpersonal and communication skills.
• Knowledge of travel industry and Indonesian airline destinations.
• Ability to work effectively in a team and manage time well.
• Fluent in English.
• Proficient with ticketing systems and office software.

Responsibilities

• Manage day-to-day flight ticket sales and customer service.
• Maintain communication with customers via email or phone to provide sales assistance.
• Handle itinerary changes, cancellations, and complex reissues per policy.
• Maintain accurate, real-time records to ensure a seamless booking workflow.

Skills

Customer service

Interpersonal skills

English fluency

Travel industry knowledge

Ticketing systems

Team collaboration

Time management

Job description

PT. ASIABLE INDONESIA (Come2indonesia.com) in Bali is seeking a Ticketing Staff to deliver flawless flight bookings and exceptional customer experiences. The role focuses on sales support, ticketing tasks, and maintaining seamless booking workflows.

Ideal candidates will have 2–3 years in flight ticket sales, strong customer service skills, and fluency in English. Ability to work in a team and handle itinerary changes is essential for success in a fast-paced travel operation.