Global Travel Sales Specialist - Craft & Close Itineraries

PT. ASIABLE INDONESIA (Come2indonesia.com); Denpasar; Sur place; IDR 66 960 000 - 133 920 000; Plein temps

Résumé du poste

PT. ASIABLE INDONESIA (Come2indonesia.com) seeks an English-Speaking Sales Specialist to convert inquiries into bookings within the travel industry.

You will design personalized itineraries, respond quickly in English and Bahasa Indonesia, and drive sales through excellent relationship-building. In this role you will collaborate with product, operations, and ticketing teams to confirm pricing and special requests, maintain accurate records in the CRM, and mentor new team members as needed.

Qualifications

• Indonesian citizen with 2-3 years of proven sales experience.
• Must be highly proficient in written and spoken English.
• Demonstrated strong customer service orientation.
• Proficiency with CRM tools and office software (MS Office, Google Workspace).
• Able to adapt quickly to new systems.
• Thrive under target pressure and manage time effectively in a fast-paced environment.
• Able to work collaboratively with team members.
• Experience in training/coaching new team members is a plus.

Responsabilités

• Respond promptly to global inquiries via email, phone, and messaging platforms.
• Maintain communication with clients in English and Bahasa Indonesia.
• Sell travel packages and craft personalised, profitable tour packages.
• Follow up on client needs pre-, during, and post-trips with timely collaboration.
• Guide prospects through the sales pipeline and reach booking targets.
• Coordinate with products, operations, and ticketing to confirm bookings and pricing.
• Accurately track client interactions and bookings in the sales system.
• Provide training and coaching to new team members as needed.
• Follow up with clients' needs before, during, and after trips.

Connaissances

English proficiency

Customer service orientation

CRM tools

Microsoft Office

Google Workspace

Time management

Team collaboration

Training and coaching

Outils

CRM tools

Microsoft Office

Google Workspace

Description du poste

PT. ASIABLE INDONESIA (Come2indonesia.com) seeks an English-Speaking Sales Specialist to convert inquiries into bookings within the travel industry.

You will design personalized itineraries, respond quickly in English and Bahasa Indonesia, and drive sales through excellent relationship-building. In this role you will collaborate with product, operations, and ticketing teams to confirm pricing and special requests, maintain accurate records in the CRM, and mentor new team members as needed.