Position: Business Development (Merchant Acquisition)
Type: Partnership
Job descriptions:
- Responsible for identifying, prospecting, and acquiring F&B merchants (ranging from local eateries and street food to popular restaurants and high-potential merchants) in designated commercial districts.
- Execute daily field visits, pitch platform value propositions, and independently drive commercial negotiations to secure merchant sign-ups.
Onboarding & Store Activation
- Guide newly signed merchants through the complete onboarding process, ensuring menu setup, pricing, promotional campaigns, and operational readiness are completed smoothly.
- Drive merchant activation and initial transaction growth so that live merchants quickly become active on the platform.
Merchant Relationship Management & Operations
- Build and maintain positive day-to-day relationships with assigned merchant partners to ensure long-term retention and engagement.
- Consult merchants on basic operations, package combos, pricing strategies, and platform marketing tools to help them increase order volume and GMV.
Cross-Departmental Coordination for Marketing & Content
- Coordinate with internal operations, creator/influencer, and content teams to support merchant campaigns, short video production, and LIVE streaming opportunities for local restaurants.
Market Intelligence & Daily Reporting
- Monitor local competitor activities, pricing, and merchant promotions in assigned areas, providing regular feedback to Team Leads (TLs).
- Track daily individual performance metrics (such as visit volume, calls, sign-ups, and onboarding rates) and submit accurate reports.
Job qualifications:
- Minimum Associate Degree (D3) education
- Willing to work in the North Jakarta / Tangerang area; candidates residing in these areas are preferred
- Field sales experience is preferred
- Willing to use a personal smartphone for operational use