Field Collector - Unsecured Debt (6-Month Contract)

Pt Cimb Niaga Tbk; Tangerang; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

HSBC is seeking a Staff Collection Field Payment Assistant Pre Write Off in Jakarta to perform field visits, remind customers and negotiate arrears while maintaining the bank's image. The role focuses on finding workable repayment solutions for customers in difficulty.

You will engage customers, document interactions, and support the bank's collection process within prescribed guidelines to achieve sustainable outcomes for both the client and HSBC.

Qualifications

• Role involves field visits to remind customers and negotiate arrears while upholding bank image.
• Engage customers during financial difficulties to reach sustainable repayment agreements.
• Provide professional service to help customers solve problems following guidelines.

Responsibilities

• In this role, staff FPA Pre Write Off Assistant will do field work and visiting customer to give reminder, offer solution and negotiate the arrears repayment without sacrificing the image of the Bank as well as ensuring that all prescribed guidelines are conscientiously followed.
• The role of staff FPA Pre Write Off Assistant is to engage and support our customers through a period of financial difficulty to negotiate mutually beneficial, positive, and sustainable agreements that are in the best interest of the bank and our customers.
• Staff FPA Pre Write Off Assistant is responsible for delivering a professional service that helps our customers solve their problems, and by doing

Job description

Staff Collection Field Payment Assistant Pre Write Off Jakarta

Staff Collection Field Payment Assistant Pre Write Off Jakarta
Location:
Jakarta Selatan, Jakarta, ID, 12560
Brand: HSBC
Area of Interest:
Closing Date:
Date: 22 Oct 2026
**Job description**
**Some careers shine brighter than others.**
If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfil your potential.
International Wealth and Premier Banking (IWPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. International Wealth and Premier Banking provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world's most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.

Responsibilities

• In this role, staff FPA Pre Write Off Assistant will do field work and visiting customer to give reminder, offer solution and negotiate the arrears repayment without sacrificing the image of the Bank as well as ensuring that all prescribed guidelines are conscientiously followed.
• The role of staff FPA Pre Write Off Assistant is to engage and support our customers through a period of financial difficulty to negotiate mutually beneficial, positive, and sustainable agreements that are in the best interest of the bank and our customers.
• Staff FPA Pre Write Off Assistant is responsible for delivering a professional service that helps our customers solve their problems, and by doing