Finance, Accounting And Tax Manager (Tangerang)

Peoplyee; Tangerang; Presencial; IDR 55 800 000 - 89 280 000; Tempo integral

Resumo da oferta

HSBC in Jakarta Selatan is seeking a Staff Collection Field Payment Assistant Pre Write Off to conduct field visits, remind customers, negotiate arrears repayments, and uphold the bank's image while following all guidelines.

You will engage customers facing financial difficulty to reach sustainable, mutually beneficial agreements, delivering a professional service and ensuring regulatory compliance. This role emphasizes independence and teamwork in a dynamic collections environment.

Qualificações

• Minimum bachelor's degree.
• Experience in collection industry.
• Readiness to work in field.
• Diligent and independent with high integrity.
• Excellent negotiation and communication skills.
• Hardworking and able to work under pressure.
• Able to work in a team.

Responsabilidades

• Field work and visiting customers to give reminders, offer solutions and negotiate arrears repayment while upholding the Bank's image and complying with guidelines.
• Engage and support customers through financial difficulty to negotiate mutually beneficial, sustainable agreements in the best interest of the bank and customers.
• Deliver professional service that helps customers solve problems and enhances the organization’s image; ensure compliance with regulatory requirements and Collections Operations policies.

Conhecimentos

Negotiation

Communication

Integrity

Diligence

Independence

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Staff Collection Field Payment Assistant Pre Write Off Jakarta

Location: Jakarta Selatan, Jakarta, ID, 12560
Brand: HSBC
Area of Interest:
Closing Date:
Date: 23 Sept 2026

Job description
Some careers shine brighter than others.

Responsibilities:

• In this role, staff FPA Pre Write Off Assistant will do field work and visiting customer to give reminder, offer solution and negotiate the arrears repayment without sacrificing the image of the Bank as well as ensuring that all prescribed guidelines are conscientiously followed.
• The role of staff FPA Pre Write Off Assistant is to engage and support our customers through a period of financial difficulty to negotiate mutually beneficial, positive, and sustainable agreements that are in the best interest of the bank and our customers.
• Staff FPA Pre Write Off Assistant is responsible for delivering a professional service that helps our customers solve their problems, and by doing so, creates a favorable opinion of our organization and an increased willingness to repay their commitments. Collections Associates are required to adhere to all regulatory requirements and Collections Operations policies and procedures.

To be successful in this role, you should meet the following requirements:

• Minimum bachelor's degree
• Experience in collection industry
• Readiness to work in Field job
• Diligent
• Independent and high integrity
• Excellent negotiation and communication skills
• Hardworking and able to work under pressure
• Able to work in a team.

You'll achieve more at HSBC
HSBC is committed to building a culture where all employees are valued, respected and every opinion counts. We take pride in providing a workplace that fosters professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. We want everyone to achieve their potential with equality regardless of gender, ethnicity, disability, religion, age, or any other trait protected by applicable law. If you need any support or have any access requirements, we encourage you to inform us through email at the time of your application, so that we can support you through your recruitment journey.