Field Collector (Hybrid) – Makassar | Islamic Banking

Bank Mega Syariah; Makassar; Hybrid; IDR 66,960,000 - 100,440,000; Part time

Job summary

Bank Mega Syariah seeks a Field Collector in Makassar for a contract role with hybrid work. You will visit customers to follow up on overdue accounts, explain payment obligations, and negotiate repayment plans in accordance with sharia principles.

You will report collections activities, update customer records, and coordinate with branch and back-office teams to resolve issues while upholding professional conduct and data privacy.

Qualifications

• Excellent communication, negotiation and relationship-building with customers in the field.
• Ability to manage time, plan routes and prioritize tasks for efficient collections.
• Basic banking knowledge, familiarity with Islamic (sharia) banking principles is a plus.
• Comfort using mobile tools for reporting, data entry and follow-up.
• High integrity, professionalism, confidentiality and regulatory compliance.

Responsibilities

• Visit customers to pursue overdue accounts and explain payment obligations.
• Negotiate and arrange repayment plans aligned with policies and sharia principles.
• Ensure documentation is complete and accurate; maintain records in system.
• Provide regular reports on collection activities and outcomes.
• Coordinate with branches and back-office to resolve issues and portfolio risks.

Skills

Communication

Negotiation

Relationship-building

Time management

Digital tools

Integrity

Regulatory compliance

Driver’s license

Education

High school diploma

Finance/business degree (advantage)

Tools

Mobile reporting

Job description

Bank Mega Syariah seeks a Field Collector in Makassar for a contract role with hybrid work. You will visit customers to follow up on overdue accounts, explain payment obligations, and negotiate repayment plans in accordance with sharia principles.

You will report collections activities, update customer records, and coordinate with branch and back-office teams to resolve issues while upholding professional conduct and data privacy.