Field Collection Team Lead – Tangerang Area

PT Kredivo Finance Indonesia; Tangerang; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

PT Kredivo Finance Indonesia is seeking a Field Collection Team Leader in the Tangerang area. The role oversees field collection operations, ensures KPI achievement, and coaches a team to drive performance while maintaining strict control and risk management.

Responsibilities include distributing accounts, reviewing QC results, and preparing incentive calculations. Candidates should have at least 2 years in a leadership role within collections and hold a Diploma in any field.

Qualifications

• At least 2 years experience as Field Collection Team Leader or Supervisor.
• Possess at least a Diploma's Degree in any field.
• Good knowledge in Collection.
• Good leadership, able to build and lead a team.
• Able to read collection reports.
• Good understanding in control, monitoring and coaching.
• Able to work under pressure and target.
• Highly motivated, self-driven, able to work without close supervision, making decision and strong control attitude.

Responsibilities

• Lead and manage field collection operations to meet KPIs.
• Oversee account distribution to in-house team according to bucket handling.
• Ensure field collector understands the KPI to be achieved.
• Review results from QC Field and compile performance reports.
• Prepare incentive calculations based on performance and scheme.
• Document visitation results in the system and maintain records.
• Coach low performing team members to improve results.
• Ensure no high risk findings impact business sustainability.
• Develop and monitor strategy effectiveness and custody of collection procedures.
• Track and evaluate effectiveness of all collection strategies.

Skills

Leadership

Coaching

Reading reports

Performance management

Monitoring

Education

Diploma

Job description

PT Kredivo Finance Indonesia is seeking a Field Collection Team Leader in the Tangerang area. The role oversees field collection operations, ensures KPI achievement, and coaches a team to drive performance while maintaining strict control and risk management.

Responsibilities include distributing accounts, reviewing QC results, and preparing incentive calculations. Candidates should have at least 2 years in a leadership role within collections and hold a Diploma in any field.