Field Application Engineer, PQ

Eaton Corporation; Karet Kuningan; On-site; IDR 420,000,000 - 900,000,000; Full time

Job summary

Eaton Corporation Indonesia seeks a skilled pre-sales engineer to support the sales team in delivering data center power quality solutions. You will translate customer needs into technical proposals and demonstrate Eaton's capabilities.

You will develop proofs of concept, provide post-sales support on applications, and train customers and internal staff. Strong design, solutioning and communication skills in English and Bahasa are essential.

Qualifications

• Bachelor's degree in Engineering from an accredited institution.
• Minimum 3 years pre-sales and support experience on data centre application.
• Requires practical experience in design and solutioning.
• Knowledge of power quality in data center.
• Familiar with Electrical methods, practices, and the NEC.
• Excellent verbal and written communication in English and Bahasa.
• Proficient in AutoCAD and VBA.

Responsibilities

• Provide pre-sales support and develop technical solutions for customers.
• Act as pre-sales consultant to identify and present Eaton solutions to target customers.
• Develop proof of concept and example applications in support of pre-sale opportunities.
• Provide post-sales support of application development.
• Provide ongoing support to target customers as they upgrade facilities and ensure customer satisfaction.

Skills

Pre-sales experience

Technical presentation

Customer engagement

English & Bahasa communication

Education

Bachelor's degree in Engineering

Tools

AutoCAD

VBA

Job description

Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets.

What you'll do:

• The primary function of the job is responsible for providing pre-sales support, developing technical solutions to customer and supporting the sales team.
• Act as pre-sales "technical consultant" to identify and present the appropriate Eaton solutions to target customers.
• Develop proof of concept and example applications in support of pre-sale opportunities.
• Provide post-sales support of application development.
• Provide on-going support to target customers as they upgrade their facilities to ensure customer satisfaction and garner new business.
• Provide technical training to target customers.
• Provide technical training to internal staff.
• Provide product training and updates to customer sales teams.
• Provide specification activities to consultant.
• Calling on consultant, owner and end user to gain acceptance and promote Eaton into vendor list.
• Provide support on major projects including submittals drawings and interfacing with the customer and project consultants.
• Initiate and conduct product seminars.
• Support post-sales product and quality issues.
• To be committed & responsible for Quality Management System:
  • Implement the process approach and risk-based thinking
  • Provide the necessary support to fully implement and sustain the QMS
  • Communicating to the organization the importance of conforming to QMS requirements
  • Ensuring the QMS meets its goals
  • Engage, direct, and support individuals contributing to the QMS
  • Create a culture of continuous improvement

Qualifications:

• Bachelor's degree in Engineering from an accredited institution
• Minimum 3 years pre-sales and support experience on data centre application
• Requires practical experience in design and solutioning
• The application knowledge of power quality in data center
• Familiar with Electrical methods, practices, and the National Electrical Code
• Technical interpretation and communication skills are important
• Must be able to make technical proposal presentations to customers and consulting engineers
• Must have good verbal and written communication skills in English and bahasa
• Knowledge of Auto-CAD and VBA
• Good knowledge of assigned markets

At Eaton, we don't just want to offer you a job, but a journey and experience. Our goal is to give you the space to find that sweet spot where your passion meets purpose.