Field Application Engineer, PQ

Eaton Corporation; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Eaton is seeking a technical pre-sales consultant to support data center solutions in Jakarta, Indonesia. You will develop technical solutions, create proof of concept, and assist post-sales activities to ensure customer satisfaction.

The role requires a bachelor’s degree in engineering, 3+ years of pre-sales experience in data center applications, and strong English and Bahasa communication. You will participate in major projects, training, and QMS initiatives.

Qualifications

• Bachelor’s degree in Engineering from an accredited institution.
• Minimum 3 years pre-sales and support experience on data centre application.
• Requires practical experience in design and solutioning.
• The application knowledge of power quality in data center.
• Familiar with Electrical methods, practices, and the National Electrical Code
• Technical interpretation and communication skills are important.
• Must be able to make technical proposal presentations to customers and consulting engineers
• Must have good verbal and written communication skills in English and bahasa
• Knowledge of Auto-CAD and VBA
• Good knowledge of assigned markets.

Responsibilities

• Provide pre-sales support and develop technical solutions for customers.
• Act as pre-sales technical consultant for Eaton solutions.
• Develop proof of concept and sample applications.
• Provide post-sales support for application development.
• Support customers upgrading facilities to ensure satisfaction and gain new business.
• Provide technical training to customers.
• Provide technical training to internal staff.
• Provide product training to customer sales teams.
• Support on major projects with submittals and interfacing with consultants.
• Lead product seminars and handle post-sales quality issues.
• Implement QMS processes including risk-based thinking and continuous improvement.

Skills

Pre-sales experience

Data centre knowledge

Technical communication

Technical proposal presentations

English

Bahasa

Market knowledge

Education

Bachelor’s degree in Engineering

Tools

AutoCAD

VBA

Job description

Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets.

What you’ll do:

• The primary function of the job is responsible for providing pre-sales support, developing technical solutions to customer and supporting the sales team.
• Act as pre-sales “technical consultant” to identify and present the appropriate Eaton solutions to target customers.
• Develop proof of concept and example applications in support of pre-sale opportunities.
• Provide post-sales support of application development.
• Provide on-going support to target customers as they upgrade their facilities to ensure customer satisfaction and garner new business.
• Provide technical training to target customers.
• Provide technical training to internal staff.
• Provide product training and updates to customer sales teams.
• Provide specification activities to consultant.
• Calling on consultant, owner and end user to gain acceptance and promote Eaton into vendor list.
• Provide support on major projects including submittals drawings and interfacing with the customer and project consultants.
• Initiate and conduct product seminars.
• Support post-sales product and quality issues.
• To be committed & responsible for Quality Management System:
• a. Implement the process approach and risk-based thinking
• b. Provide the necessary support to fully implement and sustain the QMS
• c. Communicating to the organization the importance of conforming to QMS requirements
• d. Ensuring the QMS meets its goals
• e. Engage, direct, and support individuals contributing to the QMS
• f. Create a culture of continuous improvement

Qualifications:

• Bachelor’s degree in Engineering from an accredited institution
• Minimum 3 years pre-sales and support experience on data centre application
• Requires practical experience in design and solutioning
• The application knowledge of power quality in data center
• Familiar with Electrical methods, practices, and the National Electrical Code
• Technical interpretation and communication skills are important
• Must be able to make technical proposal presentations to customers and consulting engineers
• Must have good verbal and written communication skills in English and bahasa
• Knowledge of Auto-CAD and VBA
• Good knowledge of assigned markets

At Eaton, we don’t just want to offer you a job, but a journey and experience. Our goal is to give you the space to find that sweet spot where your passion meets purpose.

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