Facility Operations Manager

TERA Data Centers; Desa Ciranjeng; On-site; IDR 420,000,000 - 700,000,000; Full time

Job summary

TERA Data Centers is seeking an experienced Facility Operation Manager to lead the operation and maintenance of its mission-critical data center infrastructure in Indonesia. This leadership role requires deep technical expertise, operational excellence, and people management to ensure continuous availability and performance.

The ideal candidate will drive incident management, preventive maintenance, and continuous improvement while collaborating with engineering teams for upgrades and capacity

Qualifications

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or another relevant engineering discipline.
• Minimum 10 years of experience in data center operations or other mission-critical facilities.
• Minimum 5 years of experience leading people with multiple direct reports.
• Demonstrated experience operating and maintaining critical electrical and mechanical infrastructure in a 24x7 environment.
• Strong leadership, decision-making, and problem-solving skills under pressure.

Responsibilities

• Reporting to the Campus Operations Manager, the Facility Operation Manager serves as the operational leader for all critical infrastructure within the assigned data center.
• Oversee the safe operation, maintenance, troubleshooting, and optimization of mission-critical systems, including high- and low-voltage distribution, UPS, generators, cooling, BMS/EPMS, and related equipment.
• Provide technical leadership during operational incidents, planned maintenance, and emergency response activities to ensure service continuity and minimize risk.
• Collaborate with project, commissioning, and engineering teams to support upgrades, capacity expansion, and readiness for new facilities.

Skills

Electrical & Mechanical Systems

Data Center Operations

Leadership

Incident Management

Root Cause Analysis

Safety & Compliance

Stakeholder Management

Education

Bachelor's Degree in Electrical Engineering or Mechanical Engineering

Job description

About the Company

At TERA Data Centers, we build the digital infrastructure that powers the next generation of cloud computing, artificial intelligence (AI), and the global digital economy. Founded in Singapore, TERA is a rapidly growing multinational hyperscale data center platform developing large-scale, next-generation campuses across Asia, including Indonesia, Malaysia, Thailand, and other strategic markets. We partner with the world's leading hyperscale cloud providers and enterprise customers to deliver secure, scalable, and sustainable data center solutions that accelerate digital transformation. Our integrated campus approach combines resilient power infrastructure, advanced cooling technologies, high-speed connectivity, and operational excellence to provide exceptional reliability, continuous availability, and industry-leading performance. Our commitment extends beyond building data centers; we create integrated digital infrastructure ecosystems that enable customers to deploy faster, scale seamlessly, and achieve their long-term sustainability objectives. Guided by our core promise of Speed, Scale, and Sustainability, we deliver future-ready campuses engineered to support the rapidly growing demand for AI computing and cloud infrastructure, while setting new benchmarks for reliability, operational excellence, and environmental responsibility.

About the Role

We are seeking an experienced Facility Operation Manager to lead the operation and maintenance of our mission-critical data center infrastructure in Indonesia. This is a leadership role that combines deep technical expertise with operational excellence and people management. As the technical leader of the facility, you will be responsible for ensuring continuous availability, reliability, and performance of all critical electrical and mechanical systems while driving operational readiness, risk management, and continuous improvement. Your leadership will directly contribute to maintaining high availability standards expected by hyperscale and enterprise customers.

Responsibilities

• Reporting to the Campus Operations Manager, the Facility Operation Manager serves as the operational leader for all critical infrastructure within the assigned data center.
• The role is responsible for overseeing the safe operation, maintenance, troubleshooting, and optimization of mission-critical systems, including: High- and low-voltage electrical distribution systems, UPS systems and battery infrastructure, Diesel generators and fuel systems, Chillers, CRAC/CRAH units, and Liquid cooling systems, Fire detection and suppression systems, Building Management System (BMS) and Electrical Power Monitoring System (EPMS), Mechanical, electrical, and auxiliary facility equipment
• The Facility Manager provides technical leadership during operational incidents, planned maintenance, and emergency response activities, ensuring service continuity while minimizing operational risk.
• The role also works closely with project, commissioning, and engineering teams to support infrastructure upgrades, capacity expansion, and operational readiness for new facilities.

Leadership Responsibilities

• The Facility Manager plays a critical role in building and developing a high-performing Site Engineering Operations team. This includes recruiting, coaching, mentoring, and developing engineers and technicians to achieve world-class operational standards.

Key leadership responsibilities include:

• Building a strong safety-first culture across all operations.
• Developing team capability through structured technical training and competency development.
• Implementing global operational standards, policies, and best practices.
• Driving operational discipline through preventive maintenance, incident management, and root cause analysis.
• Managing operational KPIs, service level objectives, reliability metrics, and performance scorecards.
• Ensuring accurate documentation, standard operating procedures (SOPs), maintenance records, and change management processes are maintained.
• Promoting continuous improvement, operational efficiency, and engineering excellence across the facility.

Qualifications

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, or another relevant engineering discipline.
• Minimum 10 years of experience in data center operations or other mission-critical facilities, such as: Hospitals, Power Plants, Oil & Gas, Mining, Aviation, Public Safety Facilities, Semiconductor Manufacturing, Other critical infrastructure environments
• Minimum 5 years of experience leading people, with responsibility for managing multiple direct reports.
• Demonstrated experience operating and maintaining critical electrical and mechanical infrastructure in a 24x7 operational environment.
• Strong leadership, decision-making, and problem-solving skills with the ability to perform effectively under pressure.

Required Skills

• Strong technical knowledge of mission-critical electrical and mechanical systems, including power distribution, UPS, generators, cooling systems, and building management systems.
• Experience operating hyperscale or enterprise data centers.
• Strong understanding of preventive maintenance, reliability engineering, and asset lifecycle management.
• Experience leading incident management, root cause analysis, and operational recovery.
• Knowledge of data center operational standards, safety practices, and engineering best practices.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Demonstrated ability to build, inspire, and develop high-performing engineering teams.

Preferred Skills

• Strong technical knowledge of mission-critical electrical and mechanical systems, including power distribution, UPS, generators, cooling systems, and building management systems.
• Experience operating hyperscale or enterprise data centers.
• Strong understanding of preventive maintenance, reliability engineering, and asset lifecycle management.
• Experience leading incident management, root cause analysis, and operational recovery.Knowledge of data center operational standards, safety practices, and engineering best practices.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Demonstrated ability to build, inspire, and develop high-performing engineering teams.

Why Join TERA

At TERA Data Centers, you will do more than operate a facility you will help build the digital infrastructure powering the future of AI, cloud computing, and the global digital economy. As one of Asia's fastest-growing hyperscale data center platforms, TERA is developing next-generation campuses across Indonesia, Thailand, Malaysia, and other strategic markets to support the accelerating demand for mission-critical digital infrastructure.