F&B Field Training Specialist

PT. SENANG GANYANG LAPAR; Kota Bandung; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

PT. SENANG GANYANG LAPAR mencari Operational Trainer untuk melakukan TNA rutin di berbagai gerai, merancang modul pelatihan, SOP, dan alat penilaian yang sesuai kebutuhan operasional.

Anda akan mengelola alur kerja pelatihan mulai persiapan, pelatihan di kelas, hingga pelaksanaan OJT, sambil melakukan kunjungan toko dan coaching di lantai untuk memastikan kepatuhan standar layanan dan kebersihan pangan. Posisi ini menuntut pengalaman minimal 2 tahun, mobilitas tinggi, dan kesiapan ditempatkan di

Qualifications

• Minimum 2 years of experience as an Operational Trainer in F&B or Retail.
• End-to-end training cycle from analysis, development to evaluation.
• Experience in Training Needs Analysis and developing training modules.
• Strong mastery of Store Operations and Food Safety standards; capable of demonstrating skills.
• Excellent public speaking and interpersonal skills with ability to coach staff at all levels.
• High mobility; willing to conduct store visits and support openings.
• Willing to be placed in Bandung or Jabodetabek.

Responsibilities

• Conduct regular TNA across stores to identify gaps and improvement areas.
• Design, develop, and update training modules, SOPs, and assessment tools.
• Manage end-to-end training workflow including classroom delivery and OJT.
• Perform store visits to monitor retention and provide on-the-floor coaching.
• Coach staff using Show, Do, Review to achieve operational mastery and food safety.

Skills

TNA

Public speaking

Communication

Interpersonal skills

Coaching staff

Job description

PT. SENANG GANYANG LAPAR mencari Operational Trainer untuk melakukan TNA rutin di berbagai gerai, merancang modul pelatihan, SOP, dan alat penilaian yang sesuai kebutuhan operasional.

Anda akan mengelola alur kerja pelatihan mulai persiapan, pelatihan di kelas, hingga pelaksanaan OJT, sambil melakukan kunjungan toko dan coaching di lantai untuk memastikan kepatuhan standar layanan dan kebersihan pangan. Posisi ini menuntut pengalaman minimal 2 tahun, mobilitas tinggi, dan kesiapan ditempatkan di