Engineer Onsite (EOS) - Yogyakarta

Lintasarta; Kota Yogyakarta; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Lintasarta is seeking an onsite Technical Support specialist to monitor and maintain WiFi, PIDS, CCTV, and Locotrack systems. You will troubleshoot connectivity, hardware, and software issues and ensure services stay available per SLA.

Ideal candidates have SMK-level education in computer/network engineering and 1–2 years of onsite experience, with knowledge of LAN/WAN, TCP/IP, WiFi, CCTV/NVR/DVR, and PIDS. GPS/Locotrack exposure is a plus, and the role is based in Yogyakarta.

Qualifications

• SMK level education in relevant fields is required.
• 1–2 years of onsite technical support or IT infrastructure experience.
• Fundamental knowledge of LAN/WAN, TCP/IP, and IP addressing.
• Experience with WiFi, cameras, NVR/DVR and CCTV systems.
• Knowledge of PIDS or other display/information systems is a plus.
• Familiarity with GPS/Locotrack or locomotive/train tracking systems is preferred.
• Able to respond to incidents per SLA with timely technical support.

Responsibilities

• Perform onsite monitoring, inspection, preventive and corrective maintenance for WiFi, PIDS, CCTV, and Locotrack systems.
• Troubleshoot network, hardware, software, and device issues and identify root causes.
• Monitor system availability to ensure services run smoothly.
• Handle incidents and perform recovery actions according to procedures and SLA.

Skills

Troubleshooting

Onsite Technical Support

Incident Response

Education

SMK (Vocational School) in Computer/Network Engineering

Tools

LAN/WAN

TCP/IP

IP Addressing

WiFi/Access Point

Switch

Router

NVR/DVR

IP Camera

PIDS

GPS/Locotrack

Job description

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi infrastructure, PIDS, CCTV, and Locotrack systems.
• Perform troubleshooting and issue identification for network connectivity, hardware, software, and device-related problems.
• Monitor the operational condition and availability of WiFi, PIDS, CCTV, and Locotrack systems to ensure services are running properly.
• Handle technical incidents and perform recovery actions in accordance with operational procedures and agreed SLA.

Requirements

• Minimum education (SMK), preferably majoring in Computer and Network Engineering (TKJ), Electronics Engineering, Telecommunications Engineering, Information Technology.
• Minimum 1–2 years of experience in onsite Technical Support, IT infrastructure, Networking, or electronic systems.
• Have basic knowledge of LAN/WAN, TCP/IP, IP Addressing, WiFi/Access Point, Switch, and Router.
• Have knowledge and experience in handling WiFi infrastructure and troubleshooting.
• Have knowledge and experience in CCTV systems, including camera installation, NVR/DVR, IP Camera, monitoring, and basic troubleshooting.
• Have knowledge and/or experience in Passenger Information Display System (PIDS) or other display and information systems.
• Have knowledge and/or experience in handling GPS, tracking, or vehicle monitoring systems, preferably related to Locotrack or locomotive/train tracking systems.
• Able to respond to incidents and provide timely technical support in accordance with the applicable SLA.