Engineer Onsite (EOS) - Padang

Lintasarta; Padang; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Lintasarta is seeking an onsite Technical Support professional to monitor, inspect, and maintain WiFi, PIDS, CCTV, and Locotrack systems. You will troubleshoot connectivity, hardware and software issues, ensuring continuous service availability.

Prepare to respond to incidents and perform recovery in line with operational procedures and SLAs. This role requires 1–2 years in related fields and SMK-level education.

Qualifications

• SMK level education in relevant fields is required.
• 1–2 years of onsite Technical Support or IT infrastructure experience.
• Basic knowledge of LAN/WAN, TCP/IP, IP addressing, WiFi, and networking devices.
• Experience with CCTV systems including NVR/DVR and IP cameras.
• Knowledge of PIDS or similar display/information systems is a plus.

Responsibilities

• Perform onsite monitoring, inspection, maintenance and repair for WiFi, PIDS, CCTV, and Locotrack systems.
• Troubleshoot network connectivity, hardware, software and device issues.
• Monitor system availability and ensure services run properly.
• Respond to incidents and recover per SLA and procedures.

Education

SMK in Computer and Network Engineering (TKJ)

Tools

LAN/WAN

TCP/IP

IP Addressing

WiFi/Access Point

Switch

Router

CCTV

NVR/DVR

IP Camera

PIDS

GPS/Locotrack

Job description

Responsibilities:

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi infrastructure, PIDS, CCTV, and Locotrack systems.

• Perform troubleshooting and issue identification for network connectivity, hardware, software, and device-related problems.

• Monitor the operational condition and availability of WiFi, PIDS, CCTV, and Locotrack systems to ensure services are running properly.

• Handle technical incidents and perform recovery actions in accordance with operational procedures and agreed SLA.

Requirements:

• Minimum education (SMK), preferably majoring in Computer and Network Engineering (TKJ), Electronics Engineering, Telecommunications Engineering, Information Technology.

• Minimum 1–2 years of experience in onsite Technical Support, IT infrastructure, Networking, or electronic systems.

• Have basic knowledge of LAN/WAN, TCP/IP, IP Addressing, WiFi/Access Point, Switch, and Router.

• Have knowledge and experience in handling WiFi infrastructure and troubleshooting.

• Have knowledge and experience in CCTV systems, including camera installation, NVR/DVR, IP Camera, monitoring, and basic troubleshooting.

• Have knowledge and/or experience in Passenger Information Display System (PIDS) or other display and information systems.

• Have knowledge and/or experience in handling GPS, tracking, or vehicle monitoring systems, preferably related to Locotrack or locomotive/train tracking systems.

• Able to respond to incidents and provide timely technical support in accordance with the applicable SLA.