Engineer Onsite (EOS) - Palembang

Lintasarta; Palembang; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Lintasarta is seeking an onsite Technical Support Specialist to maintain WiFi, CCTV, PIDS, and Locotrack systems in Palembang. You will troubleshoot connectivity, hardware, software, and device issues while ensuring services stay available and meet SLA requirements.

With 1–2 years of hands-on IT infrastructure experience, you will work on LAN/WAN, TCP/IP, IP addressing, WiFi, switches, and routers, and support GPS/Locotrack or related systems. This is an on-site role based in Palembang.

Qualifications

• Minimum education: SMK, preferably with IT/Networking focus.
• 1–2 years of onsite Technical Support or related IT experience.
• Basic knowledge of LAN/WAN, TCP/IP, IP addressing, WiFi, switches and routers.
• Experience with WiFi infrastructure and troubleshooting.
• Experience with CCTV systems including NVR/DVR and IP cameras.
• Knowledge of PIDS or other display/information systems is a plus.
• Familiarity with GPS/tracking systems (Locotrack) is preferred.

Responsibilities

• Perform onsite monitoring, inspection, preventive and corrective maintenance for WiFi, PIDS, CCTV, and Locotrack systems.
• Troubleshoot network connectivity, hardware, software, and device-related issues.
• Monitor system availability to ensure services run smoothly.
• Respond to incidents and perform recovery actions per operational procedures and SLA.

Skills

LAN/WAN

TCP/IP

IP Addressing

WiFi/Access Point

Switch

Router

WiFi infrastructure

CCTV systems

PIDS (Passenger Information Display)

GPS tracking systems

Education

SMK (Vocational High School)

Tools

NVR/DVR

IP Camera

Job description

Responsibilities:

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi infrastructure, PIDS, CCTV, and Locotrack systems.

• Perform troubleshooting and issue identification for network connectivity, hardware, software, and device-related problems.

• Monitor the operational condition and availability of WiFi, PIDS, CCTV, and Locotrack systems to ensure services are running properly.

• Handle technical incidents and perform recovery actions in accordance with operational procedures and agreed SLA.

Requirements:

• Minimum education (SMK), preferably majoring in Computer and Network Engineering (TKJ), Electronics Engineering, Telecommunications Engineering, Information Technology.

• Minimum 1–2 years of experience in onsite Technical Support, IT infrastructure, Networking, or electronic systems.

• Have basic knowledge of LAN/WAN, TCP/IP, IP Addressing, WiFi/Access Point, Switch, and Router.

• Have knowledge and experience in handling WiFi infrastructure and troubleshooting.

• Have knowledge and experience in CCTV systems, including camera installation, NVR/DVR, IP Camera, monitoring, and basic troubleshooting.

• Have knowledge and/or experience in Passenger Information Display System (PIDS) or other display and information systems.

• Have knowledge and/or experience in handling GPS, tracking, or vehicle monitoring systems, preferably related to Locotrack or locomotive/train tracking systems.

• Able to respond to incidents and provide timely technical support in accordance with the applicable SLA.