Engineer Onsite (EOS) - Surabaya

Lintasarta; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Lintasarta is seeking an onsite Technical Support professional to monitor, inspect, and maintain WiFi, PIDS, CCTV, and Locotrack systems. You will troubleshoot network and device issues, ensuring service availability and adherence to SLA.

The role requires 1–2 years of onsite experience in IT infrastructure or related electronic systems, with solid knowledge of LAN/WAN, TCP/IP, and IP addressing. This position is based in Surabaya, Indonesia.

Qualifications

• SMK or equivalent with focus in computer/network engineering or electronics/telecommunicationsIT
• 1–2 years of onsite technical support, IT infrastructure, networking, or electronic systems
• Basic knowledge of LAN/WAN, TCP/IP, IP addressing, WiFi/AP, switches, and routers
• Experience with WiFi infrastructure and CCTV systems including cameras, NVR/DVR, and monitoring

Responsibilities

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi, PIDS, CCTV, and Locotrack systems.
• Troubleshoot and identify issues in network connectivity, hardware, software, and device-related problems.
• Monitor the availability of WiFi, PIDS, CCTV, and Locotrack to ensure services run smoothly.
• Handle technical incidents and perform recovery actions per operational procedures and SLA.

Skills

Network troubleshooting

Onsite technical support

WiFi infrastructure

CCTV troubleshooting

Education

SMK in Computer and Network Engineering / TKJ or related fields

Tools

NVR/DVR

IP Camera

GPS/Locotrack systems

LAN/WAN equipment

Job description

Responsibilities:

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi infrastructure, PIDS, CCTV, and Locotrack systems.

• Perform troubleshooting and issue identification for network connectivity, hardware, software, and device-related problems.

• Monitor the operational condition and availability of WiFi, PIDS, CCTV, and Locotrack systems to ensure services are running properly.

• Handle technical incidents and perform recovery actions in accordance with operational procedures and agreed SLA.

Requirements:

• Minimum education (SMK), preferably majoring in Computer and Network Engineering (TKJ), Electronics Engineering, Telecommunications Engineering, Information Technology.

• Minimum 1–2 years of experience in onsite Technical Support, IT infrastructure, Networking, or electronic systems.

• Have basic knowledge of LAN/WAN, TCP/IP, IP Addressing, WiFi/Access Point, Switch, and Router.

• Have knowledge and experience in handling WiFi infrastructure and troubleshooting.

• Have knowledge and experience in CCTV systems, including camera installation, NVR/DVR, IP Camera, monitoring, and basic troubleshooting.

• Have knowledge and/or experience in Passenger Information Display System (PIDS) or other display and information systems.

• Have knowledge and/or experience in handling GPS, tracking, or vehicle monitoring systems, preferably related to Locotrack or locomotive/train tracking systems.

• Able to respond to incidents and provide timely technical support in accordance with the applicable SLA.