Engineer Onsite (EOS) - Pariaman

Lintasarta; Pariaman; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

Lintasarta is seeking an onsite Technical Support specialist in Pariaman to maintain and troubleshoot WiFi, CCTV, PIDS, and Locotrack systems. The role focuses on preventive and corrective maintenance, with hands-on duties across network hardware and field devices.

You will monitor equipment health, respond to incidents within SLA, and collaborate with the engineering team to ensure service availability for critical transport and information displays.

Qualifications

• Minimum SMK education in TKJ or related field.
• 1–2 years of onsite Technical Support or IT infrastructure experience.
• Basic knowledge of LAN/WAN, TCP/IP, IP addressing, WiFi, Switches, and Routers.
• Experience with CCTV, PIDS, GPS/Locotrack systems is a plus.
• Ability to respond to incidents and provide timely support per SLA.

Responsibilities

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi infrastructure, PIDS, CCTV, and Locotrack systems.
• Troubleshoot network connectivity, hardware, software, and device issues.
• Monitor the operational condition and availability of WiFi, PIDS, CCTV, and Locotrack systems to ensure services run properly.
• Handle technical incidents and perform recovery actions in accordance with operational procedures and agreed SLA.

Skills

LAN/WAN

TCP/IP

IP Addressing

WiFi/Access Point

Switch

Router

Troubleshooting

Onsite Support

Education

SMK (TKJ/Network Engineering)

Tools

PIDS

CCTV systems

Locotrack systems

GPS/Vehicle monitoring

NVR/DVR

IP Cameras

Job description

Responsibilities:

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi infrastructure, PIDS, CCTV, and Locotrack systems.

• Perform troubleshooting and issue identification for network connectivity, hardware, software, and device-related problems.

• Monitor the operational condition and availability of WiFi, PIDS, CCTV, and Locotrack systems to ensure services are running properly.

• Handle technical incidents and perform recovery actions in accordance with operational procedures and agreed SLA.

Requirements:

• Minimum education (SMK), preferably majoring in Computer and Network Engineering (TKJ), Electronics Engineering, Telecommunications Engineering, Information Technology.

• Minimum 1–2 years of experience in onsite Technical Support, IT infrastructure, Networking, or electronic systems.

• Have basic knowledge of LAN/WAN, TCP/IP, IP Addressing, WiFi/Access Point, Switch, and Router.

• Have knowledge and experience in handling WiFi infrastructure and troubleshooting.

• Have knowledge and experience in CCTV systems, including camera installation, NVR/DVR, IP Camera, monitoring, and basic troubleshooting.

• Have knowledge and/or experience in Passenger Information Display System (PIDS) or other display and information systems.

• Have knowledge and/or experience in handling GPS, tracking, or vehicle monitoring systems, preferably related to Locotrack or locomotive/train tracking systems.

• Able to respond to incidents and provide timely technical support in accordance with the applicable SLA.