Engineer Onsite (EOS) - Madiun

Lintasarta; Kota Madiun; On-site; IDR 60,000,000 - 120,000,000; Full time

Job summary

Lintasarta is seeking an onsite Technical Support specialist in Madiun to perform monitoring, maintenance, and troubleshooting for WiFi, PIDS, CCTV, and Locotrack systems. The role requires 1–2 years of relevant experience and solid basic networking knowledge.

The candidate will respond to incidents, ensure SLA adherence, and support GPS/locotrack systems as part of the service delivery. This is a full-time, on-site position in Indonesia.

Qualifications

• Minimum education SMK, preferably TKJ, Electronics or IT-related fields.
• 1–2 years experience in onsite Technical Support, IT infrastructure, Networking, or electronic systems.
• Basic knowledge of LAN/WAN, TCP/IP, IP addressing, and network devices.
• Experience with CCTV systems including NVR/DVR and IP cameras.
• Experience with Passenger Information Display System (PIDS) or similar display tech.
• Knowledge of GPS/Locotrack or vehicle tracking systems is a plus.
• Able to respond to incidents and provide timely technical support per SLA.

Responsibilities

• Perform onsite monitoring, inspection, preventive and corrective maintenance for WiFi, PIDS, CCTV, and Locotrack systems.
• Troubleshoot network connectivity, hardware, software, and device issues.
• Monitor system availability to ensure services run smoothly.
• Handle technical incidents and perform recovery actions per operational procedures and SLA.

Skills

Incident response

Onsite support

Monitoring

Education

SMK (TKJ)

Tools

LAN/WAN

TCP/IP

IP Addressing

WiFi/Access Point

Switch

Router

CCTV/NVR/DVR

PIDS

GPS/Locotrack

Job description

Responsibilities:

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi infrastructure, PIDS, CCTV, and Locotrack systems.

• Perform troubleshooting and issue identification for network connectivity, hardware, software, and device-related problems.

• Monitor the operational condition and availability of WiFi, PIDS, CCTV, and Locotrack systems to ensure services are running properly.

• Handle technical incidents and perform recovery actions in accordance with operational procedures and agreed SLA.

Requirements:

• Minimum education (SMK), preferably majoring in Computer and Network Engineering (TKJ), Electronics Engineering, Telecommunications Engineering, Information Technology.

• Minimum 1–2 years of experience in onsite Technical Support, IT infrastructure, Networking, or electronic systems.

• Have basic knowledge of LAN/WAN, TCP/IP, IP Addressing, WiFi/Access Point, Switch, and Router.

• Have knowledge and experience in handling WiFi infrastructure and troubleshooting.

• Have knowledge and experience in CCTV systems, including camera installation, NVR/DVR, IP Camera, monitoring, and basic troubleshooting.

• Have knowledge and/or experience in Passenger Information Display System (PIDS) or other display and information systems.

• Have knowledge and/or experience in handling GPS, tracking, or vehicle monitoring systems, preferably related to Locotrack or locomotive/train tracking systems.

• Able to respond to incidents and provide timely technical support in accordance with the applicable SLA.