Engineer Onsite (EOS) - Madiun

Lintasarta; Kota Madiun; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Lintasarta is seeking an onsite Technical Support specialist in Indonesia to maintain WiFi, PIDS, CCTV, and Locotrack systems, ensuring services run smoothly and in line with SLA. You will monitor, troubleshoot, and perform preventive and corrective maintenance, responding quickly to incidents.

The ideal candidate has SMK-level education, 1–2 years of hands-on experience, and solid knowledge of LAN/WAN, TCP/IP, WiFi, CCTV, NVR/DVR, and GPS/tracking systems.

Qualifications

• Minimum education (SMK), preferably majoring in Computer and Network Engineering (TKJ), Electronics Engineering, Telecommunications Engineering, Information Technology.
• 1–2 years of onsite Technical Support, IT infrastructure, Networking, or electronic systems experience.
• Knowledge of LAN/WAN, TCP/IP, IP Addressing, WiFi/Access Point, Switch, and Router.
• Experience with WiFi infrastructure troubleshooting and CCTV systems (camera installation, NVR/DVR, IP Camera).
• Experience or knowledge in Passenger Information Display System (PIDS) or other display/information systems.
• Knowledge of GPS/tracking or Locotrack locomotive/train systems is a plus.

Responsibilities

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi infrastructure, PIDS, CCTV, and Locotrack systems.
• Perform troubleshooting and issue identification for network connectivity, hardware, software, and device-related problems.
• Monitor the operational condition and availability of WiFi, PIDS, CCTV, and Locotrack systems to ensure services are running properly.
• Handle technical incidents and perform recovery actions in accordance with operational procedures and agreed SLA.

Skills

LAN/WAN

TCP/IP

WiFi/Access Point

Switch

Router

CCTV systems

PIDS

GPS/Locotrack

Incident response

Troubleshooting

Onsite support

Education

SMK (Vocational High School)

Tools

NVR/DVR management

IP Camera handling

Job description

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi infrastructure, PIDS, CCTV, and Locotrack systems.
• Perform troubleshooting and issue identification for network connectivity, hardware, software, and device-related problems.
• Monitor the operational condition and availability of WiFi, PIDS, CCTV, and Locotrack systems to ensure services are running properly.
• Handle technical incidents and perform recovery actions in accordance with operational procedures and agreed SLA.

Requirements

• Minimum education (SMK), preferably majoring in Computer and Network Engineering (TKJ), Electronics Engineering, Telecommunications Engineering, Information Technology.
• Minimum 1–2 years of experience in onsite Technical Support, IT infrastructure, Networking, or electronic systems.
• Have basic knowledge of LAN/WAN, TCP/IP, IP Addressing, WiFi/Access Point, Switch, and Router.
• Have knowledge and experience in handling WiFi infrastructure and troubleshooting.
• Have knowledge and experience in CCTV systems, including camera installation, NVR/DVR, IP Camera, monitoring, and basic troubleshooting.
• Have knowledge and/or experience in Passenger Information Display System (PIDS) or other display and information systems.
• Have knowledge and/or experience in handling GPS, tracking, or vehicle monitoring systems, preferably related to Locotrack or locomotive/train tracking systems.
• Able to respond to incidents and provide timely technical support in accordance with the applicable SLA.