Engineer Onsite (EOS) - Cirebon

Lintasarta; Cirebon; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

Lintasarta is seeking an onsite Technical Support specialist to maintain WiFi, PIDS, CCTV, and Locotrack systems. You will diagnose network, hardware, software and device issues while ensuring high availability and service levels.

Applicants should have SMK or equivalent and 1–2 years in IT infrastructure or onsite support, with knowledge of LAN/WAN, TCP/IP and CCTV systems. Relevant GPS/Locotrack experience is preferred.

Qualifications

• Minimum education is SMK, preferably in TKJ, Electronics, Telecommunications or IT.
• 1–2 years of onsite Technical Support or IT infrastructure experience.
• Knowledge of LAN/WAN, TCP/IP, IP addressing, WiFi/AP, Switch and Router.
• Experience with WiFi infrastructure and troubleshooting.
• Experience with CCTV systems including NVR/DVR, IP cameras and monitoring.
• Experience with PIDS or other display/information systems.
• Experience with GPS/Locotrack locomotive or vehicle tracking systems.
• Able to respond to incidents per SLA.

Responsibilities

• Perform onsite monitoring, inspection, preventive and corrective maintenance for WiFi, PIDS, CCTV, and Locotrack systems.
• Troubleshoot network connectivity, hardware, software and device issues.
• Monitor system availability to ensure services run properly.
• Handle technical incidents and execute recovery actions per procedures and SLA.

Skills

LAN/WAN

TCP/IP

IP Addressing

WiFi/Access Point

Switch

Router

WiFi infrastructure

CCTV systems

PIDS

GPS/Locotrack

Incident response

Education

SMK or equivalent

Job description

• Perform onsite monitoring, inspection, preventive maintenance, and corrective maintenance for WiFi infrastructure, PIDS, CCTV, and Locotrack systems.
• Perform troubleshooting and issue identification for network connectivity, hardware, software, and device-related problems.
• Monitor the operational condition and availability of WiFi, PIDS, CCTV, and Locotrack systems to ensure services are running properly.
• Handle technical incidents and perform recovery actions in accordance with operational procedures and agreed SLA.

Requirements

• Minimum education (SMK), preferably majoring in Computer and Network Engineering (TKJ), Electronics Engineering, Telecommunications Engineering, Information Technology.
• Minimum 1–2 years of experience in onsite Technical Support, IT infrastructure, Networking, or electronic systems.
• Have basic knowledge of LAN/WAN, TCP/IP, IP Addressing, WiFi/Access Point, Switch, and Router.
• Have knowledge and experience in handling WiFi infrastructure and troubleshooting.
• Have knowledge and experience in CCTV systems, including camera installation, NVR/DVR, IP Camera, monitoring, and basic troubleshooting.
• Have knowledge and/or experience in Passenger Information Display System (PIDS) or other display and information systems.
• Have knowledge and/or experience in handling GPS, tracking, or vehicle monitoring systems, preferably related to Locotrack or locomotive/train tracking systems.
• Able to respond to incidents and provide timely technical support in accordance with the applicable SLA.