E-commerce Specialist

PT Royal Mulia Nusantara; Jakarta Selatan; On-site; IDR 133,920,000 - 223,200,000; Full time

Job summary

PT Royal Mulia Nusantara, guardian of ORALZONE, seeks an enthusiastic Online Store Operations Manager to lead marketplace activities in Indonesia. You will optimize Shopee and TikTok Shop listings, monitor performance, and coordinate promotions to boost sales and GMV.

Responsibilities include ad management, affiliate program oversight, and collaboration with logistics for seamless order fulfillment. Fresh graduates are welcome; based in Jakarta or willing to work in the Jakarta area, with strong

Qualifications

• Minimum D3/S1 education, all majors.
• Fresh graduates welcome; internship or work experience in e-commerce or digital marketing is a plus.
• Familiar with Shopee Seller Center and TikTok Shop Seller Center platforms.
• Basic data analysis skills (Excel/Google Sheets) are required.
• Detail-oriented, proactive, and able to work with targets.
• Based in Jakarta or willing to work in the Jakarta area.

Responsibilities

• Manage online store operations on marketplaces (Shopee, TikTok Shop, and other platforms).
• Optimize product listings (photos, descriptions, prices, promotions) to be competitive and attractive.
• Monitor sales performance, traffic, and conversion rates, and prepare routine reports.
• Plan and execute promotional campaigns, discounts, and marketplace programs.
• Coordinate with logistics/fulfillment teams to ensure smooth order processing and delivery.
• Research competitors and market trends in oral care e-commerce.
• Handle customer inquiries and reviews on online platforms.
• Manage sales, GMV, conversion rates, and revenue growth across each e-commerce channel.
• Manage and optimize ads/paid traffic on marketplaces to achieve target ROAS and sales.
• Manage and evaluate affiliate performance, including recruitment, activation, campaigns, and sales contribution.
• Build and develop partnerships with affiliate creators, MCNs, and relevant agencies to drive e-commerce sales and GMV.
• Recruit, activate, and manage affiliate partners while monitoring their sales performance, content output, conversion, and ROI.
• Collaborate with MCNs and creator networks to develop affiliate campaigns and maximize creator-driven sales.

Skills

Data analysis

Detail-oriented

Target-driven

Shopee Seller Center familiarity

TikTok Shop Seller Center familiarity

Education

D3/S1 education

Tools

Excel

Google Sheets

Job description

Manage online store operations across marketplaces (Shopee, TikTok Shop, and other platforms) for ORALZONE, a modern oral care brand from Indonesia offering dental and oral care products with functional formulation and refined design.

Key responsibilities

Manage online store operations on marketplaces (Shopee, TikTok Shop, and other platforms)

Optimize product listings (photos, descriptions, prices, promotions) to be competitive and attractive

Monitor sales performance, traffic, and conversion rates, and prepare routine reports

Plan and execute promotional campaigns, discounts, and marketplace programs

Coordinate with logistics/fulfillment teams to ensure smooth order processing and delivery

Research competitors and market trends in oral care e-commerce

Handle customer inquiries and reviews on online platforms

Manage sales, GMV, conversion rates, and revenue growth across each e-commerce channel

Manage and optimize ads/paid traffic on marketplaces to achieve target ROAS and sales

Manage and evaluate affiliate performance, including recruitment, activation, campaigns, and sales contribution

Build and develop partnerships with affiliate creators, MCNs, and relevant agencies to drive e-commerce sales and GMV

Recruit, activate, and manage affiliate partners while monitoring their sales performance, content output, conversion, and ROI

Collaborate with MCNs and creator networks to develop affiliate campaigns and maximize creator-driven sales

About you

Minimum D3/S1 education, all majors (Marketing, Business, or Management preferred)

Fresh graduates welcome to apply, preferably with internship or work experience in e-commerce or digital marketing

Familiar with Shopee Seller Center and TikTok Shop Seller Center platforms

Basic data analysis skills (Excel/Google Sheets)

Detail-oriented, proactive, and able to work with targets

Based in Jakarta or willing to work in the Jakarta area

About us

PT Royal Mulia Nusantara is a company that houses ORALZONE, a modern oral care brand from Indonesia that offers dental and oral care products with functional formulation and refined design.