E-Commerce Growth Lead: Marketplaces, Ads & Affiliates

PT Royal Mulia Nusantara

Jakarta Selatan

On-site

IDR 133,920,000 - 223,200,000

Full time

14 days+

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Job summary

PT Royal Mulia Nusantara, guardian of ORALZONE, seeks an enthusiastic Online Store Operations Manager to lead marketplace activities in Indonesia. You will optimize Shopee and TikTok Shop listings, monitor performance, and coordinate promotions to boost sales and GMV.

Responsibilities include ad management, affiliate program oversight, and collaboration with logistics for seamless order fulfillment. Fresh graduates are welcome; based in Jakarta or willing to work in the Jakarta area, with strong

Qualifications

Minimum D3/S1 education, all majors.
Fresh graduates welcome; internship or work experience in e-commerce or digital marketing is a plus.
Familiar with Shopee Seller Center and TikTok Shop Seller Center platforms.
Basic data analysis skills (Excel/Google Sheets) are required.
Detail-oriented, proactive, and able to work with targets.
Based in Jakarta or willing to work in the Jakarta area.

Responsibilities

Manage online store operations on marketplaces (Shopee, TikTok Shop, and other platforms).
Optimize product listings (photos, descriptions, prices, promotions) to be competitive and attractive.
Monitor sales performance, traffic, and conversion rates, and prepare routine reports.
Plan and execute promotional campaigns, discounts, and marketplace programs.
Coordinate with logistics/fulfillment teams to ensure smooth order processing and delivery.
Research competitors and market trends in oral care e-commerce.
Handle customer inquiries and reviews on online platforms.
Manage sales, GMV, conversion rates, and revenue growth across each e-commerce channel.
Manage and optimize ads/paid traffic on marketplaces to achieve target ROAS and sales.
Manage and evaluate affiliate performance, including recruitment, activation, campaigns, and sales contribution.
Build and develop partnerships with affiliate creators, MCNs, and relevant agencies to drive e-commerce sales and GMV.
Recruit, activate, and manage affiliate partners while monitoring their sales performance, content output, conversion, and ROI.
Collaborate with MCNs and creator networks to develop affiliate campaigns and maximize creator-driven sales.