E-Commerce Operations Manager

PT Deli Group Indonesia; Jakarta Utara; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

PT Deli Group Indonesia is seeking an Ecommerce Operations Manager to lead Shopee store activities and drive sales performance from Sunter, North Jakarta. You will plan campaigns, optimize ads, manage inventory, and guide the ecommerce operations team to deliver growth.

The role requires a bachelor’s degree, 5+ years in ecommerce or sales, 2+ years in people management, and strong Excel/PowerPoint skills, with Mandarin a plus. Onsite work in Jakarta is expected.

Qualifications

• Bachelor’s degree in any major.
• Mandarin proficiency is a plus.
• Minimum 5 years of experience in e-commerce operations or sales.
• Minimum 2 years of team management experience.
• Strong experience managing Shopee store operations and sales performance.
• Familiar with e-commerce platform rules, campaigns, and promotional activities.
• Proficient in Microsoft Excel and PowerPoint.
• Strong data analysis, sales, and problem-solving skills.
• Result-oriented with strong communication and coordination skills.
• Willing to work onsite (WFO) in Sunter, North Jakarta.

Responsibilities

• Manage Shopee sales targets, GMV, orders, conversion, and average transaction value.
• Develop sales strategies for key categories and products.
• Plan and execute Shopee campaigns, Flash Sales, vouchers, bundles, and promotions.
• Manage and optimize Shopee advertising to improve ROI/ROAS.
• Oversee new product launches and product optimization.
• Monitor product content, pricing, promotions, and competitor activities.
• Manage inventory and minimize stockouts/overstock.
• Analyze sales and campaign performance and implement improvements.
• Lead and develop the e-commerce operations team.

Skills

Data analysis

Sales

Problem solving

Communication

Coordination

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Job description

Bachelor’s degree or above in any major.

Mandarin proficiency is a plus.

Minimum 5 years of experience in e-commerce operations or sales.

Minimum 2 years of team management experience.

Strong experience managing Shopee store operations and sales performance.

Familiar with e-commerce platform rules, campaigns, and promotional activities.

Proficient in Microsoft Excel and PowerPoint.

Strong data analysis, sales, and problem-solving skills.

Result-oriented with strong communication and coordination skills.

Willing to work onsite (WFO) in Sunter, North Jakarta.

Job Responsibilities :

Manage Shopee sales targets, GMV, orders, conversion, and average transaction value.

Develop sales strategies for key categories and products.

Plan and execute Shopee campaigns, Flash Sales, vouchers, bundles, and promotions.

Manage and optimize Shopee advertising to improve ROI/ROAS.

Oversee new product launches and product optimization.

Monitor product content, pricing, promotions, and competitor activities.

Manage inventory and minimize stockouts/overstock.

Analyze sales and campaign performance and implement improvements.

Lead and develop the e-commerce operations team.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• What's your expected monthly basic salary?


• How many years' experience do you have as an eCommerce Operations Manager?


• Which of the following types of qualifications do you have?


• How many years of experience do you have in the eCommerce Industry?


• Do you have Sales Strategy Development experience?


• Which of the following languages are you fluent in?


• Do you have Financial Budgeting experience?

Supermarkets, Grocery & Petrol Retailing 101-1,000 employees

PT. Deli Group Indonesia is the world’s leader in comprehensive stationery business. Since our rapid growth, we are looking for talented talents to join our team.

Our Vision is to be a global brand, known for comprehensive, quality solutions for all offices and studies.

Our Mission is to provide valuable partnership and one stop solution and bring efficiency to your work and study.

PT. Deli Group Indonesia is the world’s leader in comprehensive stationery business. Since our rapid growth, we are looking for talented talents to join our team.

Our Vision is to be a global brand, known for comprehensive, quality solutions for all offices and studies.

Our Mission is to provide valuable partnership and one stop solution and bring efficiency to your work and study.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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