e-commerce operation assistant

Miomio Squishy; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Miomio Squishy is an expanding e-commerce brand seeking an E-Commerce Operations Assistant to manage marketplace operations and support sales and marketing activities.

You will oversee Shopee, TikTok Shop, and Tokopedia listings, monitor performance, run promos, and coordinate with teams to ensure smooth order flow. We value creativity, independence, basic English, and a proactive mindset as you help grow the brand through marketplace strategies.

Qualifications

• Minimum 1 year experience managing marketplaces, particularly Shopee, TikTok Shop, and Tokopedia.
• Understand e-commerce and marketplace operations basics.
• Creative, initiative-taking, and well-organized in carrying out work.
• Good problem-solving ability.
• Passionate about marketing, especially digital marketing and e-commerce.
• Thorough, responsible, and able to work independently and in teams.
• Able to work with targets and have a desire to continue learning and developing.
• Basic English proficiency.

Responsibilities

• Manage and monitor marketplace operations (Shopee, TikTok Shop, and Tokopedia)
• Manage product listings, including product updates, prices, stock, vouchers, and other information
• Ensure product appearance and information on marketplaces are always attractive, complete, and up to date
• Monitor sales performance and marketplace activities regularly
• Help run promo programs, campaigns, flash sales, and marketplace marketing activities
• Coordinate with related teams to ensure orders and marketplace operations run smoothly
• Help analyze product and campaign performance to find opportunities for sales improvement
• Follow marketplace trends and e-commerce strategy developments to support brand growth
• Handle other marketplace operational needs as required

Skills

Marketplace operations

Digital marketing

Analytical thinking

Team collaboration

English proficiency

Tools

Shopee

TikTok Shop

Tokopedia

Job description

E-Commerce Operations Assistant role involves managing marketplace operations and supporting sales performance and marketing activities. You will ensure marketplace operations run smoothly while helping to improve sales performance and marketing activities.

Key responsibilities

Manage and monitor marketplace operations (Shopee, TikTok Shop, and Tokopedia)

Manage product listings, including product updates, prices, stock, vouchers, and other information

Ensure product appearance and information on marketplaces are always attractive, complete, and up to date

Monitor sales performance and marketplace activities regularly

Help run promo programs, campaigns, flash sales, and marketplace marketing activities

Coordinate with related teams to ensure orders and marketplace operations run smoothly

Help analyze product and campaign performance to find opportunities for sales improvement

Follow marketplace trends and e-commerce strategy developments to support brand growth

Handle other marketplace operational needs as required

About you

Minimum 1 year experience managing marketplaces, particularly Shopee, TikTok Shop, and Tokopedia

Understand e-commerce and marketplace operations basics

Creative, initiative-taking, and well-organized in carrying out work

Good problem-solving ability

Passionate about marketing, especially digital marketing and e-commerce

Thorough, responsible, and able to work independently and in teams

Able to work with targets and have a desire to continue learning and developing

Basic English proficiency

About us

Miomio Squishy is a growing brand in the e-commerce space.

Opportunity to grow with a brand that is developing

Fun, creative, and collaborative work environment

Opportunity to learn and be directly involved in various e-commerce and marketing activities

Space to develop ideas and creativity in marketplace strategy