Duty Engineer (Audio Visual Specialist) at The Apurva Kempinski Bali

Kempinski Hotels; Provinsi Bali; On-site; IDR 200,880,000 - 267,840,000; Full time

Job summary

Kempinski Hotels in Bali is seeking a Duty Engineer (AV Specialist) to monitor maintenance of hotel AV systems, ensure timely defect-free results, and provide professional technical support to guests and staff. The role emphasizes safety, adherence to Kempinski standards, and collaboration with Engineering and Events teams.

The ideal candidate has 2-3 years of AV experience, strong knowledge of audio-visual equipment, and excellent communication skills to coordinate with multiple departments for

Qualifications

• Indonesian citizen with 2-3 years of experience in a similar AV role.
• Strong knowledge of AV systems, setup, maintenance and troubleshooting.
• Understanding of safety procedures and preventive maintenance for AV gear.
• Excellent communication and ability to work with hotel departments and events.

Responsibilities

• Attend to AV support requests from guests and internal departments promptly and effectively.
• Maintain hotel AV systems and equipment in optimal condition per Kempinski standards.
• Follow preventive maintenance schedules and ensure timely completions.
• Communicate clearly with guests and staff, providing professional technical support.
• Adhere to safety, electrical handling and emergency procedures in AV operations.
• Collaborate with Engineering, Events and other departments to foster strong working relationships.

Skills

AV systems

Maintenance & troubleshooting

Safety procedures

Communication & teamwork

Tools

AV Equipment

Job description

Description

The incumbent closely monitors all processes related to ensuring high level of maintenance works done in the hotel and that they are timely and defect free.

Application Deadline:

30 October 2026

Department:

Engineering

Location:

Indonesia - Bali

Description

The incumbent closely monitors all processes related to ensuring high level of maintenance works done in the hotel and that they are timely and defect free.

Key Responsibilities

The job of Duty Engineer (AV Specialist) is executed satisfactorily when:

• All audio-visual support requests from guests and internal departments are attended to promptly and resolved effectively.
• Hotel AV systems, equipment, and related technologies are maintained in optimal condition and in compliance with Kempinski standards.
• Preventive maintenance schedules for AV equipment are followed, recorded, and completed on time.
• Communication with guests, colleagues, and other departments is conducted politely and professionally, ensuring clarity in technical support.
• Safety, electrical handling, and emergency procedures related to AV operations are understood and adhered to, and equipment is operated safely and correctly.
• Positive working relationships are established and maintained within the Engineering team, Events team, and across other departments.

Skills, Knowledge and Expertise

• Indonesian citizen with minimum 2 - 3 years of experience in a similar role
• Strong knowledge of AV systems, equipment setup, maintenance, and troubleshooting (sound, lighting, projection, video conferencing).
• Understanding of safety procedures, electrical handling, and preventive maintenance practices for AV equipment.
• Strong communication skills and ability to work collaboratively with various hotel departments and event organizers.
• Ability to follow Kempinski standards and ensure all audio-visual setups are delivered to the highest quality and defect-free.