Duty Engineer (Audio Visual Specialist) at The Apurva Kempinski Bali

Kempinski Hotels SA; Kuta Selatan; On-site; IDR 133,920,000 - 200,880,000; Full time

Job summary

The Apurva Kempinski Bali is seeking a Duty Engineer (AV Specialist) in Bali to oversee AV systems maintenance and guest-focused technical support. The role requires ensuring defect-free, high-quality AV setups and adherence to safety standards in a luxury hotel setting.

Reporting to the Chief Engineer, you will manage preventive maintenance, coordinate with events and hotel departments, and maintain equipment per Kempinski standards to deliver optimal guest experiences.

Qualifications

• Indonesian citizen with 2–3 years of AV-related experience.
• Strong knowledge of AV systems, setup, maintenance and troubleshooting.
• Understanding of safety procedures and preventive maintenance.
• Strong communication and cross-department collaboration.

Responsibilities

• Attend AV support requests promptly and resolve them effectively.
• Maintain hotel AV systems and equipment to Kempinski standards.
• Follow preventive maintenance schedules and document completion.
• Communicate with guests and staff politely and clearly.
• Follow safety, electrical handling and emergency procedures.
• Build positive relations within Engineering, Events and other departments.

Skills

AV systems expertise

Troubleshooting & maintenance

Safety procedures

Communication skills

Team collaboration

Job description

Duty Engineer (Audio Visual Specialist) at The Apurva Kempinski Bali

Application Deadline: 30 October 2026

Department: Engineering

Employment Type: Fixed Term - Full Time

Location: Indonesia - Bali

Reporting To: Chief Engineer

Description

The incumbent closely monitors all processes related to ensuring high level of maintenance works done in the hotel and that they are timely and defect free.

Key Responsibilities

The job of Duty Engineer (AV Specialist) is executed satisfactorily when:

• All audio-visual support requests from guests and internal departments are attended to promptly and resolved effectively.
• Hotel AV systems, equipment, and related technologies are maintained in optimal condition and in compliance with Kempinski standards.
• Preventive maintenance schedules for AV equipment are followed, recorded, and completed on time.
• Communication with guests, colleagues, and other departments is conducted politely and professionally, ensuring clarity in technical support.
• Safety, electrical handling, and emergency procedures related to AV operations are understood and adhered to, and equipment is operated safely and correctly.
• Positive working relationships are established and maintained within the Engineering team, Events team, and across other departments.

Skills, Knowledge and Expertise

• Indonesian citizen with minimum 2 - 3 years of experience in a similar role
• Strong knowledge of AV systems, equipment setup, maintenance, and troubleshooting (sound, lighting, projection, video conferencing).
• Understanding of safety procedures, electrical handling, and preventive maintenance practices for AV equipment.
• Strong communication skills and ability to work collaboratively with various hotel departments and event organizers.
• Ability to follow Kempinski standards and ensure all audio-visual setups are delivered to the highest quality and defect-free.