Driver Operations & Growth Associate

Lalamove; Jakarta Pusat; Presencial; IDR 36.000.000 - 60.000.000; Tempo integral

Resumo da vaga

Lalamove Jakarta is seeking a results-oriented Operations Professional to optimize driver activation and ensure reliable delivery supply. You will analyze performance metrics, collaborate with Demand teams, and lead a small team to hit targets while introducing engagement initiatives for better order fulfillment.

The role focuses on improving driver engagement, activation, and operational efficiency in a fast-paced logistics environment.

Qualificações

• Bachelor's degree in Management, Operations, or related field.
• 1–2 years of experience in operations, logistics, or ride-hailing.
• Proficient written and verbal English communication.

Responsabilidades

• Monitor and analyze daily, weekly, and monthly metrics.
• Create and execute driver activation initiatives to increase active drivers.
• Work closely with Demand teams to ensure order fulfillment and supply reliability.
• Monitor active driver performance and provide insights to improve supply, including long-distance delivery.
• Lead a small team to achieve metrics targets and deliver excellent execution.
• Initiate driver engagement campaigns to improve order response rate and fulfillment.

Conhecimentos

Driver activation

Analytics

Operations mindset

Cross-team collaboration

Strong communication

Formação

Bachelor's degree

Ferramentas

Google Sheets

Google Slides

Descrição da vaga

Lalamove Jakarta is seeking a results-oriented Operations Professional to optimize driver activation and ensure reliable delivery supply. You will analyze performance metrics, collaborate with Demand teams, and lead a small team to hit targets while introducing engagement initiatives for better order fulfillment.

The role focuses on improving driver engagement, activation, and operational efficiency in a fast-paced logistics environment.