Driver Management Manager

Ride Blitz; Jakarta Utara; On-site; IDR 200,880,000 - 334,800,000; Full time

Job summary

Ride Blitz in Jakarta is seeking a Driver Management Manager to oversee recruitment, training and performance of drivers on a full-time basis. You will collaborate with cross-functional teams to uphold safety, efficiency and regulatory compliance on our on-site operations.

The ideal candidate has proven leadership in driver management, strong knowledge of transport regulations in Indonesia, and excellent organizational skills to manage large driver rosters and schedules.

Qualifications

• Proven experience in driver management, transport operations or similar supervisory role.
• Strong knowledge of transport regulations and road safety standards in Indonesia.
• Excellent leadership and people management skills.
• Ability to manage complex schedules and multiple drivers.

Responsibilities

• Recruit, interview and onboard drivers meeting company standards and regulations.
• Develop and implement driver training covering safety and procedures.
• Monitor driver performance metrics including safety, punctuality and compliance.
• Conduct regular performance reviews and provide feedback to drivers.
• Manage scheduling and route optimization for efficiency.
• Investigate incidents and resolve complaints professionally.
• Ensure licensing, records and safety documentation are up to date.
• Collaborate with HR and operations on disciplinary actions when needed.
• Foster a positive driver culture focused on safety and customer service.

Skills

Driver management

Transportation operations

Leadership

Regulatory compliance

Fleet software

Communication

Safety adherence

Data analysis

Tools

Fleet management software

Job description

About us

Ride Blitz is a leading road transport company committed to delivering reliable, efficient and professional transportation solutions. We pride ourselves on maintaining the highest standards of safety, customer service and operational excellence. Our team is passionate about providing exceptional service to our clients whilst fostering a supportive and collaborative workplace culture.

About the role

We are seeking a Driver Management Manager to join Ride Blitz in South Jakarta, Jakarta on a full-time basis. This is a strategic role that plays a crucial part in our operational success. You will be responsible for overseeing all aspects of driver management, from recruitment and training to performance monitoring and compliance. This position is essential to ensuring our fleet operates safely, efficiently and in accordance with industry regulations. You will work on-site and collaborate with cross-functional teams to maintain the highest standards of driver performance and organisational compliance.

Key responsibilities

• Recruit, interview and onboard new drivers, ensuring all candidates meet company standards and regulatory requirements
• Develop and implement comprehensive driver training programmes covering safety, customer service and operational procedures
• Monitor driver performance metrics including safety records, punctuality, customer satisfaction and compliance with company policies
• Conduct regular performance reviews and provide constructive feedback to drivers
• Manage driver scheduling and route optimisation to ensure efficient operations and customer satisfaction
• Investigate and resolve driver-related incidents, accidents and complaints in a timely and professional manner
• Ensure compliance with transport regulations, licensing requirements and safety standards across all drivers
• Maintain comprehensive driver records and documentation including licenses, certifications and training records
• Liaise with HR and operations teams to address disciplinary issues and implement corrective actions where necessary
• Develop and promote a positive driver culture focused on safety, professionalism and customer excellence

What we’re looking for

• Proven experience in driver management, transportation operations or similar supervisory role in the road transport industry
• Strong knowledge of transport regulations, driver licensing requirements and road safety standards applicable in Indonesia
• Excellent leadership and people management skills with the ability to motivate and develop team members
• Outstanding organisational and administrative capabilities to manage multiple drivers and complex schedules
• Proficiency in driver management systems and fleet management software
• Strong communication skills with the ability to interact effectively with drivers, management and external stakeholders
• Demonstrated ability to prioritise safety and maintain high compliance standards
• Problem-solving skills and the ability to make sound decisions under pressure
• Attention to detail and commitment to accurate record-keeping and documentation
• Flexibility and willingness to work extended hours when required to support operational needs
• Preferred: Experience with performance metrics, KPI monitoring and data analysis

What we offer

At Ride Blitz, we are committed to supporting the professional development and wellbeing of our team members. We offer competitive remuneration packages, opportunities for career growth within our expanding organisation and a supportive work environment where your contributions are valued. We provide ongoing training and development programmes to enhance your skills and knowledge. Our workplace culture emphasises collaboration, respect and excellence. We encourage a healthy work-life balance and provide support to our employees to succeed both professionally and personally. We welcome applications from all qualified candidates and are committed to creating an inclusive workplace.

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