Driver Learning & Engagement Leader

PT Xanhsm Green And Smart Mobility Indonesia

Jakarta Utara

On-site

IDR 446,400,000 - 781,200,000

Full time

14 days+

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Job summary

PT Xanhsm Green And Smart Mobility Indonesia membutuhkan Kepala Learning & Development untuk merancang dan mengimplementasikan strategi L&D sesuai kebutuhan bisnis di Jakarta. Anda akan memimpin tim pelatihan, mengelola onboarding driver, serta menjamin pelatihan mencakup layanan, keselamatan, SOP, dan pengetahuan produk.

Kualifikasi: 10 tahun pengalaman L&D, gelar terkait, kemampuan komunikasi dan manajemen pemangku kepentingan yang kuat. Penempatan: Jakarta.

Qualifications

Minimum 10 years of experience in Learning & Development or Training Management.
Experience in ride-hailing, transportation, logistics, fleet operations, or mass service operations.
Experience leading a training team.
Strong communication and stakeholder management skills.
Bachelor’s degree in related field.

Responsibilities

Develop and execute Learning & Development strategy aligned with business needs.
Manage large-scale onboarding and refresher training programs for drivers.
Ensure training covers service excellence, safety driving, SOP compliance, and product knowledge.
Design and deliver development programs for internal employees and operational teams.
Conduct Training Needs Analysis (TNA) and monitor training effectiveness.
Lead and manage training team and field trainers.
Ensure training standardization and quality across locations.
Collaborate with Operations and HR to support business expansion.