Direct Sales Team Leader — Coaching & Targets — Palembang

Pt Inforama Komunikasi; Palembang; On-site; IDR 27,900,000 - 50,220,000; Full time

Benefits offered by this job

Competitive hourly wage

Employee discounts

Performance-based bonuses

Training and development

Job summary

WhatJobs Direct in Palembang is seeking a Sales Associate to assist customers, promote products, and achieve sales targets in-store. You will work in a team, handle transactions, and provide friendly, high-quality service in a fast-paced retail environment.

The role offers opportunities for growth within a well-established retail brand and includes training on product knowledge and sales techniques.

Qualifications

• Experience in sales or customer service preferred.
• Strong communication and interpersonal skills.
• Friendly, outgoing, customer-service oriented.
• Able to work effectively in a team.
• Basic math skills for transactions.

Responsibilities

• Engage customers with information and assistance.
• Identify needs and recommend products.
• Drive sales by meeting individual goals.
• Process transactions accurately using the POS system.
• Maintain knowledge of promotions and product features.
• Support visual merchandising and floor organization.
• Handle inquiries and resolve issues professionally.
• Collaborate with colleagues to meet store objectives.
• Follow safety and loss prevention guidelines.
• Keep the workspace clean and tidy.

Skills

Excellent communication

Interpersonal skills

Teamwork

Basic math

Education

High school diploma

Job description

About the Role

Our client, WhatJobs Direct, is seeking an enthusiastic and customer-focused Sales Associate to join their team in Palembang, South Sumatra. This is an excellent opportunity for individuals passionate about sales and providing outstanding customer service. You will be responsible for assisting customers, promoting products, and achieving sales targets within the store environment. The ideal candidate is a team player with strong communication skills and a positive attitude, ready to contribute to the success of our client's business in Palembang. If you are looking to start or advance your career in sales, this role offers a supportive environment and potential for growth.

Key Responsibilities

• Engage customers in a friendly and helpful manner, providing product information and assistance.
• Identify customer needs and recommend appropriate products and solutions.
• Drive sales performance by meeting and exceeding individual sales goals.
• Process customer transactions accurately using the point-of-sale (POS) system.
• Maintain knowledge of current promotions, product features, and benefits.
• Assist with visual merchandising, ensuring the sales floor is attractive and organized.
• Handle customer inquiries and resolve issues promptly and professionally.
• Contribute to team efforts by collaborating with colleagues and supporting store objectives.
• Adhere to company policies and procedures, including safety and loss prevention guidelines.
• Maintain a clean and tidy work environment.

Requirements

• Previous experience in sales or customer service is preferred but not essential.
• Excellent communication and interpersonal skills.
• A friendly, outgoing, and customer-service-oriented attitude.
• Ability to work effectively in a team environment.
• Basic math skills for transaction processing.
• High school diploma or equivalent.
• Willingness to learn about products and sales techniques.
• Ability to stand for extended periods and perform general sales floor duties.
• Must be legally authorized to work in Palembang, South Sumatra.
• Reliable and punctual with a strong work ethic.

Benefits

• Competitive hourly wage or base salary with commission potential.
• Opportunities for career advancement within the retail sector.
• Employee discounts on a wide range of products.
• A supportive and positive team work environment.
• Training on product knowledge and sales techniques.
• Potential for performance-based bonuses.
• Exposure to customer service best practices.
• Regular feedback and performance reviews.
• Be part of a well-established retail brand.