Dine-In Key Accounts Lead - Team Growth & Strategy

TIKTOK PTE LTD (TIKTOK); Jakarta Utara; On-site; IDR 260,000,000 - 520,000,000; Full time

Job summary

TikTok Local Services is seeking a Dine-In Key Account Team Lead to lead the KA team, coach client success, and drive scalable solutions for local businesses in Indonesia. You will guide the team to meet revenue targets while collaborating with cross-functional partners to optimize campaigns and outcomes.

The role requires extensive account management experience, strong leadership, and fluency in English and Bahasa Indonesia, with a focus on data-driven decision making and diversity in

Qualifications

• Bachelor's degree required.
• Extensive experience in B2B or key account management.
• Proven people management track record.
• Experience across business development, account management, or partnerships with targets delivery.
• Strong analytical, process-management, and attention to detail.
• Ability to collaborate cross-functionally to drive client outcomes.
• Fluency in English and Bahasa Indonesia.

Responsibilities

• Lead the KA team and provide coaching and direction to enable client success.
• Identify areas for process, product and tooling improvement to enable scalable solutions for our clients.
• Set clear goals and expectations for your team and drive high performance.
• Collaborate with Marketing, Product, Sales Ops and Merchant Education to scale best practices and close performance gaps.
• Promote diversity within the team and encourage participation from all members.
• Lead by example by analyzing campaign performance data to offer data-driven insights and improve advertising offerings.

Skills

Business development

Account management

People management

Cross-functional collaboration

Analytical skills

English

Bahasa Indonesia

Education

Bachelor's degree

Job description

TikTok Local Services is seeking a Dine-In Key Account Team Lead to lead the KA team, coach client success, and drive scalable solutions for local businesses in Indonesia. You will guide the team to meet revenue targets while collaborating with cross-functional partners to optimize campaigns and outcomes.

The role requires extensive account management experience, strong leadership, and fluency in English and Bahasa Indonesia, with a focus on data-driven decision making and diversity in