Digital PMO Associate

DFI Nusantara; Bintaro; On-site; IDR 300,000,000 - 420,000,000; Full time

Job summary

DFI Nusantara is seeking a skilled PMO/Business Analyst to drive project governance, requirements, and process improvements across retail and digital operations.

You will translate business needs into BRDs, support UAT, manage milestones, risks, and stakeholder expectations in a fast-paced environment.

Qualifications

• Bachelor’s degree in Management, Business, or related fields.
• 3+ years of experience as a PMO, Business Analyst, Project Analyst, or similar role.
• Strong skills in business requirement gathering, BRD, functional requirements, and process analysis.
• Experienced in UAT, project tracking, issue management, and stakeholder management.
• Strong analytical, problem-solving, communication, and documentation skills.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Familiar with Agile/Scrum and project management tools is a plus.
• Experience in retail, digital business, or commercial operations is preferred.

Responsibilities

• Prepare Business Requirement Documents (BRD).
• Translate business needs into functional requirement.
• Analyze current business process, design future-start workflows, and document process improvement.
• Support project planning and execution.
• Track project milestones, timeline and risks.
• Coordinate project documentation and budgeting.
• Prepare UAT scenarios, coordinate business testing, track issues and defects & validate business readiness before Go Live.
• Business Performance Tracking (Define project success KPI's, monitor post-launch, measure business impact, conduct post implementation reviews).
• Gather user feedback, build enhancement backlog, recommend optimization opportunities.
• Support roadmap prioritization, BRD Quality and Project delivery support.
• On time UAT Completion, and benefits realization.
• Stakeholder satisfaction (digital business , commercial, store operations, marketing, and other related deptartment).

Job description

Job Description:

• Bachelor’s degree in Management, Business, or related fields.
• 3+ years of experience as a PMO, Business Analyst, Project Analyst, or similar role.
• Strong skills in business requirement gathering, BRD, functional requirements, and process analysis.
• Experienced in UAT, project tracking, issue management, and stakeholder management.
• Strong analytical, problem-solving, communication, and documentation skills.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Familiar with Agile/Scrum and project management tools is a plus.
• Experience in retail, digital business, or commercial operations is preferred.

• Prepare Business Requirement Documents (BRD).
• Translate business needs into functional requirement.
• Analyze current business process, design future-start workflows, and document process improvement.
• Support project planning and execution.
• Track project milestones, timeline and risks.
• Coordinate project documentation and budgeting.
• Prepare UAT scenarios, coordinate business testing, track issues and defects & validate business readiness before Go Live.
• Business Performance Tracking (Define project success KPI's, monitor post-launch, measure business impact, conduct post implementation reviews).
• Gather user feedback, build enhancement backlog, recommend optimization opportunities.
• Support roadmap prioritization, BRD Quality and Project delivery support.
• On time UAT Completion, and benefits realization.
• Stakeholder satisfaction (digital business , commercial, store operations, marketing, and other related deptartment).