Digital Commerce Manager, Indonesia

swisse wellness (part of h&h group); Indonesia; On-site; IDR 600,000,000 - 1,000,000,000; Full time

Job summary

Health & Happiness (H&H) Group in Jakarta, Indonesia seeks a Digital Commerce Manager to drive profitable growth across marketplaces and social commerce, owning P&L and shaping strategy with the Indonesia business partner.

You will lead performance reviews, forecast plans, pricing, assortment, media investments and capability development, collaborating with cross-functional teams to accelerate digital commerce growth.

Qualifications

• Bachelor's degree in Business, Marketing or related discipline.
• 8+ years in digital commerce with proven growth on marketplaces.
• Strong P&L management, forecasting and stakeholder management.
• Deep understanding of growth levers: performance marketing, livestreaming, content.
• Analytical thinker who translates insights into practical actions.
• Excellent communication and collaboration in a fast-paced, partner-led model.
• Fluent English is essential.
• Pharmacist license is an advantage.

Responsibilities

• Own Indonesia digital commerce P&L and commercial performance, delivering growth.
• Develop annual business plans, forecasts and commercial strategies for Indonesia.
• Monitor performance and drive data-driven improvements.
• Provide strategic leadership and direction for Indonesia digital commerce.
• Lead market reviews, align priorities and drive performance accountability.
• Influence planning, pricing, assortment and media investments for Indonesia.
• Think across marketplace operations, performance marketing, social commerce and CRM.
• Build scalable ways of working with the Indonesia business partner.

Skills

Digital commerce

P&L management

Forecasting

Stakeholder management

Performance marketing

Livestreaming

Cross-border commerce

Communication

Education

Bachelor's degree in Business/Marketing

Job description

Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 16 countries in Asia-Pacific, Europe, North America and Oceania with over 2,700 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 7 international brands.

On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through #PurposeLedCareers!

We are passionate about our customers and community and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.

Your role within the team

• The Digital Commerce Manager, Indonesia is responsible for driving profitable digital commerce growth for the Indonesia market. This role owns the market’s digital commerce performance across marketplaces and social commerce, including revenue growth, profitability, market share, execution excellence and long-term capability building. The role partners closely with the Indonesia business partner to shape strategy, challenge performance, unlock growth opportunities and strengthen execution across key digital commerce levers.
• Based in Jakarta, Indonesia
• Reporting to the Senior Manager, Digital Commerce SEA

Key Responsibilities

1. Commercial & Business Ownership

• Own Indonesia digital commerce P&L and commercial performance, delivering sustainable sales, profitability and market share growth.
• Develop annual business plans, forecasts and commercial strategies for Indonesia in partnership with the business partner and internal stakeholders.
• Monitor business performance, identify growth opportunities and drive continuous improvement through systematic, data-driven decision making.

2. Indonesia Market Leadership & Business Partner Management

• Provide strategic leadership and commercial direction for Indonesia digital commerce, ensuring delivery of market growth and profitability objectives.
• Partner closely with the Indonesia business partner to align priorities, strengthen execution discipline and drive performance accountability.
• Lead market reviews and performance governance, challenging plans and identifying opportunities to accelerate growth, improve profitability and strengthen execution.
• Influence annual planning, forecasting, promotional strategies, pricing, assortment, media investment and capability development for Indonesia.
• Think systematically and critically across the full digital commerce ecosystem, including marketplace operations, performance marketing, affiliate management, livestreaming, CRM, content, assortment and promotional mechanics.
• Identify performance gaps by diagnosing root causes across traffic, conversion, basket size, pricing, media efficiency, content quality, platform mechanics and operational execution.
• Develop and test growth initiatives across marketplaces and social commerce, translating insights into clear action plans with measurable business impact.
• Build scalable ways of working, performance routines and best practice playbooks with the Indonesia business partner to improve execution consistency and capability.

4. Capability Building & Execution Excellence

• Strengthen digital commerce capability in Indonesia by partnering business partner on commercial planning, performance management, execution standards and data-driven decision making. Foster a high-performance operating rhythm focused on accountability, learning and sustainable business growth.

5. Stakeholder & Cross-functional Collaboration

• Build and manage strong partnerships with the Indonesia business partner, cross-functional teams, marketplace platforms, social commerce platforms, agencies and external partners to align priorities, drive execution and accelerate digital commerce growth.

Qualifications & Experience

• Bachelor's degree in Business, Marketing or a related discipline.
• 8+ years of experience in digital commerce, with a proven track record of growing marketplace and social commerce businesses such as Shopee, Lazada, Tokopedia and TikTok Shop.
• Strong commercial acumen with experience in P&L management, business planning, forecasting, performance reviews, promotional strategy and stakeholder management.
• Strong understanding of digital commerce growth levers, including performance marketing, affiliate management, livestreaming, content, traffic acquisition, conversion improvement and platform operations.
• Structured, analytical and critical thinker who can diagnose business issues end-to-end, connect insights across multiple workstreams and translate them into practical action plans.
• Excellent communication and influencing skills, with a collaborative, adaptable and resilient mindset to thrive in a fast-paced partner-led operating model.
• Able to work independently and manage responsibilities efficiently
• Familiarity with cross-border commerce and regional marketplace ecosystems
• Excellent command of spoken and written English is essential
• Candidate who holds a Pharmacist License will be an advantage

H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.

We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.

Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.