Cluster Digital Commerce Lead

H&H Group | B Corp™; Jakarta Pusat; On-site; IDR 400,000,000 - 800,000,000; Full time

Job summary

Health & Happiness Group in Jakarta, Indonesia, seeks a Cluster Digital Commerce Lead to drive profitable digital commerce growth across Indonesia, Malaysia and Singapore. You will own the cluster’s commercial performance, develop growth strategies, and guide market teams to accelerate marketplaces and social commerce.

Reporting to the Digital Commerce Manager, SEA based in Singapore, you will build annual plans, forecast performance, and partner with distributors and platforms to deliver

Qualifications

• Bachelor's degree in Business, Marketing or related discipline.
• 8+ years of experience in digital commerce.
• Proven track record in growing marketplace and social commerce businesses.
• Strong commercial acumen with experience in P&L, planning and leadership.
• Excellent communication and influencing skills, with a resilient mindset.

Responsibilities

• Own digital commerce P&L across Indonesia, Malaysia and Singapore.
• Develop annual business plans, forecasts and commercial strategies.
• Monitor performance and identify growth opportunities with data-driven decisions.
• Provide strategic leadership to Malaysia and Singapore teams for growth objectives.
• Lead market reviews and drive profitable growth and strong execution.
• Partner with market leads on planning, promotions, pricing and capabilities.
• Coach and develop market leaders to build a high-performing organization.

Skills

Digital commerce leadership

P&L management

Stakeholder management

Data-driven decision making

Education

Degree in Business, Marketing or related discipline

Job description

Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 16 countries in Asia-Pacific, Europe, North America and Oceania with over 2,700 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 7 international brands.

On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through #PurposeLedCareers!

We are passionate about our customers and community and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.

Your role within the team

• The Cluster Digital Commerce Lead is responsible for driving profitable digital commerce growth across Indonesia, Malaysia and Singapore. This role owns the cluster's commercial performance, including revenue growth, profitability, market share and strategic execution. The role provides leadership and direction to market teams, develops growth strategies, and partners with internal and external stakeholders to accelerate business growth across marketplaces and social commerce.
• Based in Jakarta, Indonesia
• Reporting to the Digital Commerce Manager, SEA who based in Singapore

Key Responsibilities

1. Commercial & Business Ownership

• Own digital commerce P&L and commercial performance across Indonesia, Malaysia and Singapore, delivering sustainable sales and profitability growth.
• Develop annual business plans, forecasts and commercial strategies to achieve business objectives.
• Monitor business performance, identify growth opportunities and drive continuous improvement through data-driven decision making.
• Provide strategic leadership and commercial direction to the Malaysia and Singapore teams, ensuring delivery of market growth and profitability objectives.
• Lead market reviews and performance governance, challenging plans and identifying opportunities to accelerate growth, improve profitability and strengthen execution.
• Partner with market leads on annual planning, forecasting, promotional strategies, pricing, assortment, media investment and capability development.
• Coach and develop direct reports, building a high-performing organization with strong commercial, operational and analytical capabilities.

3. Indonesia Market Partnership

• Partner with the Indonesia distributor to develop and execute digital commerce strategies that accelerate growth across marketplaces and social commerce.
• Identify performance gaps, recommend growth initiatives and build distributor capabilities through best practice sharing.
• Influence commercial planning and execution by closely monitoring business performance, challenging the status quo and driving timely follow-through on key initiatives.
• Build strong partnerships with distributors, marketplace platforms and key stakeholders to unlock sustainable business growth.
• Lead, coach and develop market leaders across Singapore and Malaysia while providing commercial leadership to the Indonesia business partnership model. Foster a high-performance culture focused on accountability, capability building and sustainable business growth across the cluster.

5. Stakeholder & Cross-functional Collaboration

• Build and manage strong partnerships with cross-functional teams, platforms, distributors and external partners to align priorities, drive execution and accelerate digital commerce growth.

Qualifications & Experience

• Degree holder in Business, Marketing or a related discipline
• At least 8 years of experience in digital commerce, with a proven track record of growing marketplace and social commerce businesses
• Strong commercial acumen with experience in P&L management, business planning, team leadership and stakeholder management
• Excellent analytical, communication and influencing skills, with a passionate, adaptable and resilient mindset to thrive in a fast-paced environment
• Excellent communication and presentation skills.
• Able to work independently and manage responsibilities efficiently
• Familiarity with cross-border commerce and regional marketplace ecosystems
• Excellent command of spoken and written English is essential
• Candidate who holds a Pharmacist License will be an advantage

H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.

We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.

Salary and benefits will be competitive and commensurate with experience.