Desk Collection (Melayu Speaker)

PT Insan Solusi Nusantara; Jakarta Pusat; Vor Ort; IDR 55.800.000 - 89.280.000; Vollzeit

Zusammenfassung

PT Insan Solusi Nusantara is seeking an experienced Desk Collection Officer to join a Malaysia-focused project. The role requires contacting customers with overdue payments, following up on balances, and meeting collection targets through telephone outreach.

Ideal candidates will hold a high school diploma (SMA/SMK) and be fluent in Melayu. Minimum 1 year of desk collection experience is preferred, with strict adherence to company collection procedures.

Qualifikationen

• Minimum high school diploma (SMA/SMK) or equivalent.
• Fluent in Melayu (mandatory).
• Minimum 1 year of experience in Desk Collection.
• No overdue PayLater or credit card (CC) payments.

Aufgaben

• Contact customers with overdue payments via telephone.
• Remind customers of outstanding balances and encourage timely repayment.
• Follow up on payment commitments and maintain accurate collection records.
• Communicate professionally with customers while following company collection procedures.
• Achieve assigned collection targets and performance indicators.

Kenntnisse

Fluent in Melayu

Ausbildung

High school diploma (SMA/SMK) or equivalent

Jobbeschreibung

We are looking for an experienced Desk Collection Officer who is fluent in Malaysian to join our team for a Malaysia-focused project. The successful candidate will be responsible for contacting customers with overdue payments, following up on outstanding balances, and achieving collection targets through telephone communication.

Key responsibilities

Contact customers with overdue payments via telephone

Remind customers of outstanding balances and encourage timely repayment

Follow up on payment commitments and maintain accurate collection records

Communicate professionally with customers while following company collection procedures

Achieve assigned collection targets and performance indicators

About you

Minimum high school diploma (SMA/SMK) or equivalent

Fluent in Melayu (mandatory)

Minimum 1 year of experience in Desk Collection

No overdue PayLater or credit card (CC) payments