Design & Construction Manager

PT Hindo; Jakarta Pusat; On-site; IDR 600,000,000 - 900,000,000; Full time

Job summary

H&M Indonesia (PT Hindo) is seeking an experienced Design & Construction Manager to lead store development across brands. You will report to the Head of Design & Construction and drive projects from concept to handover in a fast-paced retail environment.

You will manage a multi-disciplinary team, coordinate with international principals, landlords, contractors, and vendors, and ensure adherence to brand standards, quality, budgets, and timelines.

Qualifications

• Bachelor's Degree in Architecture, Interior Design, Construction Management, or related field.
• Minimum 10 years of relevant experience in retail architecture, interior design, store development, design management, or construction.
• Strong experience managing retail and fashion store projects across multiple brands and markets.
• Proven track record delivering projects from concept design through construction and handover.
• Experience working with international principals, landlords, consultants, contractors, and vendors.

Responsibilities

• Act as the primary support and second-in-command to the Head of Design & Construction.
• Lead retail store projects from concept development through construction, handover, and store opening.
• Ensure all projects comply with brand standards, design intent, quality, budgets, and timelines.
• Review layouts, materials, finishes, technical details, and design solutions.
• Coordinate with internal teams, brand principals, consultants, landlords, contractors, and vendors.
• Identify and mitigate design, technical, and construction risks throughout the project lifecycle.
• Serve as a key point of contact for international brand principals and senior stakeholders.
• Present design proposals, project progress updates, timelines, and technical solutions.
• Manage feedback, approvals, and communication between stakeholders and project teams.
• Build and maintain strong relationships with principals, shareholders, landlords, consultants, and vendors.
• Oversee construction and fit-out activities, conduct site visits, review shop drawings, and resolve issues.
• Support project handovers, defect management, and store opening preparations.
• Ensure projects are delivered on time, within budget, and to required quality.
• Monitor project schedules, milestones, and procurement.
• Prepare regular project status updates for senior management.
• Drive effective communication between all project stakeholders.
• Maintain organized project documentation, approvals, trackers, reports, and schedules.

Skills

Leadership

Project management

Stakeholder management

Communication

Negotiation

Attention to detail

Education

Bachelor's Degree

Tools

AutoCAD

SketchUp

V-Ray

MS Office

Project management software

Job description

We are seeking an experienced and highly motivated Design & Construction Manager to join our growing retail business. Reporting directly to the Head of Design & Construction, this role will serve as the department's second-in-command and play a key role in driving the successful delivery of retail store development projects across multiple brands and markets.

The ideal candidate is a strong design and technical professional with extensive experience in retail architecture, interior design, store development, and construction management. You will lead projects from concept through completion while collaborating closely with internal teams, international brand principals, landlords, consultants, contractors, and senior stakeholders.

This is an exciting opportunity for a proactive leader who thrives in a fast-paced retail environment and is passionate about delivering outstanding store experiences.

Key Responsibilities

Leadership & Team Management

Act as the primary support and second-in-command to the Head of Design & Construction.

Assist in managing and coordinating the Design & Construction team across multiple projects and markets.

Provide leadership, mentoring, and guidance to designers, project managers, and team members.

Support resource planning, workload allocation, and project prioritization.

Contribute to enhancing departmental processes, standards, and operational efficiencies.

Represent the department and lead key initiatives when required.

Design & Project Delivery

Lead retail store projects from concept development through construction, handover, and store opening.

Ensure all projects comply with brand standards, design intent, quality expectations, budgets, and timelines.

Review and provide guidance on layouts, materials, finishes, technical details, and design solutions.

Coordinate closely with internal teams, brand principals, consultants, landlords, contractors, and vendors.

Identify and mitigate design, technical, and construction risks throughout the project lifecycle.

Stakeholder & Principal Management

Serve as a key point of contact for international brand principals and senior stakeholders.

Present design proposals, project progress updates, timelines, and technical solutions.

Manage feedback, approvals, and communication between stakeholders and project teams.

Build and maintain strong relationships with principals, shareholders, landlords, consultants, and vendors.

Construction & Site Management

Oversee construction and fit-out activities to ensure alignment with approved designs.

Conduct site visits and inspections to monitor quality, progress, and compliance.

Review shop drawings, material submissions, mock-ups, and technical documentation.

Resolve site-related design and construction issues effectively.

Support project handovers, defect management, and store opening preparations.

Program, Budget & Commercial Management

Ensure projects are delivered on time, within budget, and to the required quality standards.

Monitor project schedules, milestones, and critical deadlines.

Review project budgets, quotations, variations, and procurement requirements.

Assess commercial implications of design decisions and recommend cost-effective solutions.

Support project performance reporting across multiple markets.

Administration & Reporting

Maintain organized project documentation, approvals, trackers, reports, and schedules.

Ensure accurate record-keeping of project decisions and communications.

Prepare regular project status updates for senior management.

Drive effective communication between all project stakeholders.

Requirements

Experience & Qualifications

Bachelor's Degree in Architecture, Interior Design, Construction Management, or a related field.

Minimum 10 years of relevant experience in retail architecture, interior design, store development, design management, or construction.

Strong experience managing retail and fashion store projects across multiple brands and markets.

Proven track record delivering projects from concept design through construction and handover.

Experience working with international principals, landlords, consultants, contractors, and vendors.

Technical Expertise

Strong understanding of retail design, architecture, space planning, shopfitting, materials, finishes, and construction methodologies.

Ability to review and challenge design proposals while ensuring practical and buildable solutions.

Strong knowledge of M&E coordination and technical drawing review.

Sound understanding of site execution, workmanship standards, and quality control processes.

Experience reviewing shop drawings, specifications, technical documentation, and construction details.

Leadership & Soft Skills

Strong leadership and team management capabilities.

Excellent project management, stakeholder management, and organizational skills.

Ability to handle multiple projects simultaneously in a fast-paced environment.

Strong communication, presentation, and negotiation skills.

Detail-oriented, proactive, and highly accountable.

Able to work independently, make decisions, and solve problems effectively.

Software Skills

AutoCAD

SketchUp

V-Ray

Microsoft Office Suite

Other relevant design and project management software

Additional Requirements

Willing to travel extensively within Indonesia and internationally.

Comfortable working under pressure and managing tight retail store opening schedules.

Your application will include the following questions:

• Which of the following types of qualifications do you have?
• What's your expected monthly basic salary?
• How would you rate your English language skills?
• Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)
• How many years' experience do you have as a Retail Interior Designer?
• How many years' experience do you have in the retail industry?
• How much notice are you required to give your current employer?

Employer Information

H&M (Hennes & Mauritz AB) is a well known Swedish fashion brand which entered Indonesian market in 2013. H&M Indonesia was established through franchise agreement with Gill Capital Group, and operating under PT Hindo. Gill Capital itself is a leading multinational retail franchise operator headquartered in Singapore and has presence in 5 countries across Asia.

H&M Indonesia has over 66 stores located in Java, Bali, Sumatera, Kalimantan & Sulawesi; and employs approximately 3000 employees across Indonesia. H&M offers the latest styles and inspiration for all – always.

H&M is more than just fashion. With price, quality and sustainability deeply rooted in its DNA, H&M is not only a possibility for everyone to explore their personal style, but it also offers a chance to create a more sustainable fashion future.