Data Center Technician: Hardware, Network & RMA Specialist

Ottodigital Group; Jawa Barat; In loco; IDR 80.000.000 - 140.000.000; Tempo pieno

Descrizione del lavoro

Ottodigital Group is seeking a Technician - Data Center to perform essential server and storage hardware setup, maintenance, and troubleshooting within our data center environment. You will handle IPMI data, coordinate with vendors, and support RMA processes, moves, and changes across sites.

The role requires 2 years of enterprise data center experience, strong problem-solving, and solid cabling/patching knowledge. CCNA/CCNP certifications are preferred as part of your credentials.

Competenze

• Minimum 2 years of experience in an enterprise Data Center.
• Experience troubleshooting server hardware and network connectivity.
• CCNA and CCNP certifications preferred.

Mansioni

• Perform weekly sweeps of server and storage equipment and analyze logs
• Diagnose server/storage connectivity issues and basic network/troubleshooting
• Collaborate with vendors to open support cases and track fixes
• Manage logistics of break-and-fix processes and escort vendor contractors
• Oversee RMA processes for components (rPDUs, switches, PSU, fans, controllers)
• Provide hardware support for installations, moves, adds, changes
• Decommission IT equipment
• Conduct regular inspections of equipment and facilities
• Manage inventory records and perform cycle counts
• Update documentation for structured cabling and materials
• Oversee capacity management (space, power, cooling, patch panel capacity)
• Follow incident and change management processes
• Submit regular reports on moves/changes/support requests
• Light traveling from site to site
• Perform other duties as assigned

Conoscenze

Server hardware troubleshooting

Network troubleshooting

Patch and cabling

Strong communication

Prioritization

Formazione

High School Diploma or Equivalent

Bachelor's Degree - IT Business or related field

CCNA

CCNP

Descrizione del lavoro

Ottodigital Group is seeking a Technician - Data Center to perform essential server and storage hardware setup, maintenance, and troubleshooting within our data center environment. You will handle IPMI data, coordinate with vendors, and support RMA processes, moves, and changes across sites.

The role requires 2 years of enterprise data center experience, strong problem-solving, and solid cabling/patching knowledge. CCNA/CCNP certifications are preferred as part of your credentials.