Analis Perencanaan Proses Bisnis & Data

Recruitment Pt Indofood Cbp Sukses Makmur Tbk - Divisi Noodle; Tangerang; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Recruitment Pt Indofood Cbp Sukses Makmur Tbk - Divisi Noodle is seeking a Technician – Data Center to perform server and storage maintenance, handle diagnostics, and coordinate with vendors for hardware fixes. The role involves light travel between sites and adherence to data center processes.

You will manage equipment setup, decommission IT gear, and maintain accurate inventory while documenting changes and capacity constraints. Strong troubleshooting and communication are essential.

Qualifications

• High school degree or equivalent required; IT-related bachelor's preferred.
• CCNA or CCNP certifications preferred.
• 2 years in an enterprise data center environment.

Responsibilities

• Perform weekly sweeps of server and storage equipment to detect issues.
• Diagnose server and storage connectivity problems with basic troubleshooting.
• Open vendor support cases and coordinate hardware fixes.
• Manage logistics for break-and-fix and RMA processes.
• Provide hardware support for moves, adds, changes.
• Decommission IT equipment like HDD/SSD, networks, servers.
• Maintain asset inventory and regular cycle counts.
• Update documentation for cabling and materials.
• Oversee capacity in space, power, cooling, and patch panels.
• Follow incident and change management processes.
• Submit reports on moves, changes and requests.
• Light travel between sites.
• Perform other duties as assigned.

Skills

CCNA

CCNP

Server hardware

Ethernet networking

Inventory management

Communication skills

Data center practices

Education

Bachelor's degree in IT or related field

Job description

Job Description

As the Technician - Data Center, you will be responsible for effectively performing assigned tasks in a data center, including general datacenter, servers and network devices setup, maintenance and troubleshooting. You will be accountable for setup and operational functions, assembly, equipment operation, general maintenance and housekeeping at assigned project locations.

Responsibilities

• Perform weekly sweeps of server and storage equipment in the data center, detecting hardware and network connectivity issues; collect and analyze ipmi-sel data and vendor-specific platform management logs
• Diagnose server and storage equipment connectivity issues, including basic troubleshooting of network transceiver and optical fiber signal strength problems, using tools and procedures established in the data center
• Use collected diagnostic information to engage vendor support organizations (HPE, Dell, IX, etc.) by opening support cases and following up on hardware fixes and investigations as requested
• Collaborate with the data center operations team to manage the logistical aspects of the break‑and‑fix process, including escorting vendor contractors for repairs and ensuring alignment with established operational practices
• Oversee the logistical aspects of Return Material Authorization (RMA) processes for components such as rPDUs, network switches, and field‑replaceable units (PSU, fan modules, controller modules)
• Provide hardware support for installations, moves, additions, and changes
• Decommission IT equipment such as HDD/SSD, networks, servers, storage, and backup devices
• Conduct regular physical and visual inspections of equipment and data center facilities
• Manage inventory records and perform regular cycle counts to ensure asset accuracy
• Update documentation for structured cabling and materials during new installations
• Oversee capacity management in terms of space, power, cooling, and patch panel port availability
• Understand and follow incident and change management processes
• Submit regular reports on move, change, support requests, and other activities, maintaining continuous improvement efforts
• Light traveling from site to site
• Perform other duties as assigned

Qualifications

• High School Degree or Equivalent required; Bachelor's Degree - IT Business or related field preferred
• Licenses/Certificates/Designations: CCNA and CCNP preferred
• 2 years in an enterprise Data Center environment with strong knowledge of data center best practices
• Proficiency in troubleshooting and diagnosing server hardware issues from major vendors
• Experience troubleshooting Ethernet network connectivity issues, including RJ45 copper uplinks and LC/MPO fiber uplinks
• Good understanding of data cabling and patching
• Strong organizational and communication skills with the ability to