Datacenter Technician

Astreya; Jakarta Pusat; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

Astreya is seeking a Data Center Technician I in Jakarta to assist with unit installation, rack setups, cabling, labeling, and documentation. You will operate under SOPs and work within a secure data center environment, supporting routine maintenance and equipment moves.

The role requires basic hardware knowledge, English communication, and on-call responsiveness. Training on site will cover safety policies and ticketing processes as part of a structured workflow.

Qualifications

• Must have a high school diploma or GED with up to 2 years of related experience or equivalent.
• Excellent verbal and written English communication skills.
• Ability to respond to on-call requests within 1 hour.
• Understanding of how to cable power, copper, and fiber according to SOPs.
• Familiarity with CAT5e/CAT6 copper cables and multi-mode/single-mode fiber.
• Ability to adapt to changing priorities and tasks.
• Working knowledge of computer hardware.
• Understanding of networking components and infrastructures.

Responsibilities

• Assist with installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, cables, servers, and storage in the Data Center.
• Confirm and label devices, racks, and cables.
• Enter and communicate clearly in a ticketing system.
• Follow SOPs, Program Policies, Safety Policies, and Security Policies under supervision.
• Perform other duties as required.

Skills

On-call readiness

Hardware basics

Networking basics

Cable management

Learning new software

Education

High school diploma/GED

Equivalent education/experience

Tools

CAT5e/CAT6 cables

Job description

The Data Center Technician I will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.

Scope:

• Follows established procedures on routine work
• Requires detailed instructions

Your Roles and Responsibilities:

• Assist with installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
• Confirm and label devices, rack and cables.
• Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
• Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position,

Required Qualifications/Skills:

• High school diploma or general education degree (GED) and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
• Excellent verbal and written communication skills in English
• Ability to respond to any On-Call request within 1 hour, while on-call
• Understanding of how to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
• Familiarity with working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
• Ability to adapt to changing priorities, conditions, and circumstances
• Working knowledge of computer hardware
• Understanding of networking components and infrastructures
• Knowledge of copper and fiber testers
• Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
• Familiarity with cable management and knowledge of how to run fiber and copper in a data center
• Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
• Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
• Ability to learn new software

Preferred Qualifications:

• Certifications in Data Center technologies are desired
• Hands on experience in electrical, HVAC, and data center infrastructures
• Familiarity with ticketing systems
• Working knowledge of networking components and infrastructures, including Wi-Fi

Physical Demand & Work Environment:

• Physically assist in moving and racking equipment.
• Able to safely lift and move a minimum of fifty (50) pounds
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers