Data Center Site Operation (Specialist/Lead/Manager)

Elitez Pte Ltd; Desa Ciranjeng; On-site; IDR 350,000,000 - 650,000,000; Full time

Benefits offered by this job

Healthcare

On-site facility amenities

Job summary

Elitez Pte Ltd is seeking a Data Center Operations professional to oversee 24x7 facility and infrastructure performance. The role covers incident handling, maintenance coordination and compliance with SLAs and safety standards, in a fast-paced data center environment.

Open for Manager, Lead and Specialist levels; you will work with customers, vendors and internal teams to drive improvements and ensure operational continuity.

Qualifications

• Degree in electrical, mechanical, engineering or computing fields.
• Experience in Data Center operations and facility management.
• Knowledge of ITIL processes and 24x7 mission-critical environments.

Responsibilities

• Monitor and manage critical M&E and DC infrastructure including UPS, DRUPS, PDU, Chiller, CRAH/CRAC, DX cooling and switchgear.
• Ensure SLA compliance, safety, local regulations and industry standards.
• Support preventive and corrective maintenance for reliability.
• Handle operational incidents and provide escalation support.
• Collaborate with internal teams, customers, vendors, and contractors.
• Develop and improve SOPs, SOPs, EOPs and service improvement initiatives.
• Support audits, certifications, compliance activities and reporting.
• Manage vendors and procurement/replacement of critical equipment and spares.
• Lead or support major DC activities and projects.

Skills

Data Center Operations

ITIL practices

Stakeholder management

Incident/Change Management

English language

Education

Bachelor's Degree in Electrical/Mechanical/Engineering/Computing

Tools

UPS systems

CRAH/CRAC units

Chillers

Job description

Data Center Site Operation (Specialist/Lead/Manager)

Manage and ensure smooth 24x7 Data Center Operations while maintaining high availability and service standards. Oversee day-to-day operation, maintenance, incident, problem, and change management activities.

Open for : Manager, Lead and Specialist level

Key responsibilities:

Monitor and manage critical M&E and Data Center infrastructure, including UPS, DRUPS, PDU, Chiller, CRAH/CRAC, DX Cooling, Switchgear, fire protection, security, and related systems

Ensure compliance with SLA, safety requirements, local regulations, industry standards, and customer requirements

Support preventive and corrective maintenance programs to ensure reliability and operational continuity

Handle operational incidents and provide technical escalation support when required

Work closely with internal teams, customers, vendors, contractors, and other stakeholders

Develop and improve operational SOPs, policies, Emergency Operating Procedures, and service improvement initiatives

Support Data Center audits, certifications, compliance activities, and operational reporting

Manage vendors and support procurement/replacement of critical equipment and spare parts

Lead or support major Data Center activities, projects, and operational improvements

Requirements:

Bachelor's Degree in Electrical, Mechanical, Engineering, Computing, or related fields

Relevant experience in Data Center Operations, Critical Facilities, Facility Management, or similar environments

Experience working in a 24x7 mission-critical / Data Center environment

Strong knowledge of Data Center M&E infrastructure and critical facilities, such as UPS, DRUPS, PDU, Chiller, CRAH/CRAC, DX Cooling, Switchgear, fire safety, security systems, and related infrastructure

Familiar with Incident, Problem, Change Management and ITIL practices

Good understanding of local regulations, safety standards, and Data Center operational requirements

Strong communication, teamwork, vendor management, and problem-solving skills

Good command of English, both written and verbal