Functional Consultant Sr Microsoft Dynamics 365 Fo

Pt. Metrodata Electronics, Tbk; Jakarta Pusat; On-site; IDR 156,240,000 - 301,320,000; Full time

Job summary

Pt. Metrodata Electronics, Tbk is hiring a Data Center Ops Senior Analyst to join our Bekasi team in West Java, Indonesia. The role involves monitoring and supporting data center operations, coordinating with vendors, and performing first-level network/BAU tasks under SME guidance.

You will work on shift rotations (1st and 2nd shifts) and be placed at a 24/7 site in Cibitung, Bekasi, contributing to banking data center operations and standard procedures across the region.

Qualifications

• 3-5 years of experience in Data Center support.
• Basic knowledge of Data Center components (Servers, Storage, Network, Cabling).
• Willingness to work shifts in a 24/7 site and follow SOPs.

Responsibilities

• Follow Data Center daily checklist and perform required actions.
• Coordinate with vendors and escort support as needed.
• Monitor server health and record status in standard reports.
• Handle first-level network/BAU tasks under SME guidance at site.

Skills

Data Center operations

Network basics

Vendor coordination

Tools

ServiceNow

Job description

Data Center Ops Senior Analyst

Posted 1 day ago

Job Description

Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Data Center Ops Senior Analyst to join our team in Bekasi, Jawa Barat (ID-JB), Indonesia (ID).

Job Requirement

• Candidate should have 3-5 years of experience working as Data Center support, basic knowledge of Data Center components such as Server, Storage, Network, Cabling (UTP, Fiber) is required
• Data Center Ops Senior Analyst role is follow the daily Data Center checklist provided to perform required action. This is inclusive of vendor coordination, escort support, Continuity of Business support and level 1 - Network/Voice support for the change/BAU tasks under SME guidance at site accordingly.
• Candidate should know the basic Operations in Data Center running environment and process follow within Data Center
• Follow the Standard instructions given SA (via SNow) or Data Center Management for activities such as rack & stack, cable patching, server health check, etc
• Work with Designated Partner for racking and stacking of server and all movement of servers will be managed by partner, Operator has to help rack and stack during initial stage
• Monitor the country Data Center servers status in terms of physical health check (Monitoring only involves for first level of work) and record in standard report
• Work with SA for console access and any approved process needs to follow in Data Center
• Follow the standard operating procedure of banking Data Center Operation, which are standard across the region
• Work on Service Now tickets / Request for any action required for first level monitoring and engage right team for next course of action
• Hands and legs support in case of escorting partner or any change worked required in Data Center
• Support with shift work rotation (1st shift at 7-19, 2nd shift at 19-7) including public holiday, this can be changed if business needed
• Willing to be placed at 24/7 site in Cibitung, Bekasi

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.