Data Center Operations Specialist — Bekasi

Pt Indah Sentosa Manufaktur; Bekasi; On-site; IDR 240,000,000 - 360,000,000; Full time

Job summary

NTT DATA seeks a Data Center Ops Senior Analyst in Bekasi, Indonesia. The role covers day-to-day DC operations, vendor coordination, and first-line network/server support under SME guidance at site. You will perform cabling tasks, health checks, and maintain reports and ticket workflows.

Ideal candidates have 3–5 years in DC support, familiarity with DC components, and the ability to work rotating shifts at a 24/7 site in Bekasi.

Qualifications

• 3-5 years of experience in Data Center support or operations.
• Basic knowledge of Data Center components (Server, Storage, Network, Cabling).
• Familiarity with standard operating procedures and ticketing workflows.

Responsibilities

• Follow the daily Data Center checklist to perform required actions.
• Coordinate with vendors and provide escort support as needed.
• Engage in first-level support for Network/Voice and server health checks.
• Rack & stack support and coordination with designated partner.
• Monitor server health and document in standard reports.
• Work with ServiceNow for tickets and change requests.
• Support shift rotations and be willing to be placed at 24/7 site in Bekasi.

Skills

Data Center operations

Server knowledge

Storage knowledge

Network knowledge

Cabling (UTP, Fiber)

Tools

ServiceNow

Job description

NTT DATA seeks a Data Center Ops Senior Analyst in Bekasi, Indonesia. The role covers day-to-day DC operations, vendor coordination, and first-line network/server support under SME guidance at site. You will perform cabling tasks, health checks, and maintain reports and ticket workflows.

Ideal candidates have 3–5 years in DC support, familiarity with DC components, and the ability to work rotating shifts at a 24/7 site in Bekasi.