D2C Website Ops: Conversion & Campaign Lead

PT. Surya Bumi Retailindo; Jakarta Barat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

PT Surya Bumi Retailindo seeks a D2C E-Commerce Operations professional to own the daily management of Brand.com and multi-brand app platforms. You will translate campaign strategies into seamless digital experiences, manage content via CMS WordPress/ Odoo/ Shopify, and optimize layouts to maximize conversions.

You will plan promotional campaigns, oversee CMS updates, refine navigation, and perform QA to ensure a smooth shopping journey for our Indonesian customers.

Qualifications

• 2–3 years of experience in E-Commerce Operations, Web Merchandising, or Digital Campaign specialist.
• Hands-on proficiency with CMS platforms such as Wordpress/ Odoo/ Shopify.
• Solid understanding of promotional campaign mechanics, basic UI/UX principles, and fundamental SEO.
• Strong attention to detail with proven ability to perform site QA and manage web content accurately under tight deadlines.
• Good communication skills and capability to collaborate cross-functionally with marketing, creative, and technical teams.

Responsibilities

• Campaign & Promo Execution: Plan and execute promotional campaigns (BAU, seasonal, & double-date, etc), setting up promo mechanics, offer structures, and USPs across brand D2C and App platforms.
• CMS & Visual Merchandising: Manage and update all web content and visual assets (hero banners, promo pop-ups, countdown timers, & featured collections) using Wordpress/ Odoo/ Shopify or related CMS.
• Navigation & Site Layouting: Optimize menu navigation, page layouts, and interactive web elements to ensure an intuitive user journey and maximize conversion rates.
• Basic SEO & Web Content Maintenance: Publish and maintain SEO-optimized landing pages, articles, and campaign content to drive organic traffic and maintain search visibility.
• Quality Assurance (QA): Perform routine end-to-end site testing (checking banner links, pop-up triggers, content accuracy, & checkout flows) to ensure an error-free shopping experience.

Skills

E-Commerce Operations

Web Merchandising

Digital Campaigns

Tools

WordPress

Odoo

Shopify

Job description

PT Surya Bumi Retailindo seeks a D2C E-Commerce Operations professional to own the daily management of Brand.com and multi-brand app platforms. You will translate campaign strategies into seamless digital experiences, manage content via CMS WordPress/ Odoo/ Shopify, and optimize layouts to maximize conversions.

You will plan promotional campaigns, oversee CMS updates, refine navigation, and perform QA to ensure a smooth shopping journey for our Indonesian customers.