Customer Success & Support Specialist

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

PT. MAGADA TIRTA AMERTA is seeking a customer service associate in Indonesia to guide customers and partners, answer inquiries, and support sales transactions. The role emphasizes prompt, empathetic service and effective communication in Bahasa and English.

The candidate should have a D3/S1 education, minimum GPA 2.75, and experience in customer service and sales. Fresh graduates up to 2 years are welcome, with strong typing (50 WPM) and attention to detail.

Qualifications

• Min D3/S1 with GPA 2.75.
• Clear articulation and good communication in Bahasa.
• Experience in customer service and sales areas.

Responsibilities

• Guide customers and partners in using products and services.
• Manage service enquiries and disputes with empathy and care.
• Educate customers on company products, promotions, and troubleshooting.

Skills

Customer service

Sales

Communication

Typing 50 WPM

Education

D3/S1 with GPA 2.75

Job description

PT. MAGADA TIRTA AMERTA is seeking a customer service associate in Indonesia to guide customers and partners, answer inquiries, and support sales transactions. The role emphasizes prompt, empathetic service and effective communication in Bahasa and English.

The candidate should have a D3/S1 education, minimum GPA 2.75, and experience in customer service and sales. Fresh graduates up to 2 years are welcome, with strong typing (50 WPM) and attention to detail.