Admin Mandarin

smi-indo; Daerah Khusus Ibukota Jakarta; On-site; IDR 200,880,000 - 334,800,000; Full time

Job summary

SMI-INDO in Jakarta is seeking a detail-oriented professional to support sea freight operations and customer invoicing. The role requires Mandarin proficiency to liaise with Mandarin-speaking clients and strong MS Office skills for documentation and reporting.

This position involves coordinating with FAT and Operations teams to ensure timely service delivery, managing SPALs, and following up on overdue payments to maintain cash flow. This is a full-time role based in Indonesia.

Qualifications

• Mandarin proficiency (spoken and written) is required.
• Detail-oriented and highly organized.
• Proficient in Microsoft Office Suite.

Responsibilities

• Prepare and manage Sea Freight Transportation Agreements (SPAL).
• Coordinate with the FAT Department for timely and accurate invoice issuance.
• Coordinate with the Operations Department to ensure smooth service delivery.
• Communicate vessel operational updates, schedule changes, and service disruptions to customers.
• Follow up on outstanding and overdue customer payments.

Skills

Mandarin proficiency

Detail-oriented

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Qualifications

• High proficiency in Mandarin (spoken and written).
• Detail-oriented and organized.
• Proficient in Microsoft Office.

Job Description

• Prepare and manage Sea Freight Transportation Agreements (SPAL).
• Coordinate with the FAT Department for timely and accurate invoice issuance.
• Coordinate with the Operations Department to ensure smooth service delivery.
• Communicate vessel operational updates, schedule changes, and service disruptions to customers.
• Follow up on outstanding and overdue customer payments.